Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Palo Alto
Palo Alto, CA
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,837 Reviews of Audi Palo Alto
March 25, 2019
Sales help from Paola Paola was fantastic. She is extremely knowledgeable patient and warm. This is a big purchase for anyone and therefore seriously considered especially Paola was fantastic. She is extremely knowledgeable patient and warm. This is a big purchase for anyone and therefore seriously considered especially with so many alternatives. She was key to my buying an Audi More
by Dlvargas
Verified CustomerEmployees Worked With
Paola Nunez, Bruce Andreu, Jon Bittrolff
March 25, 2019
Gets the job done! My recent service visit with Audi Palo Alto was quick, easy and complete. Unlike days of old, I was able to get an appointment within 24 hours, had m My recent service visit with Audi Palo Alto was quick, easy and complete. Unlike days of old, I was able to get an appointment within 24 hours, had my problem resolved quickly and the service people were friendly and efficient. They got the job done and left me with a smile. More
by Audi girl
Employees Worked With
Sergio Rizo
March 25, 2019
Regular routine maintenance and minor replacement Very easy process and the staff was extremely helpful. The service was timely and easy to schedule. Would happily recommend this service to friend Very easy process and the staff was extremely helpful. The service was timely and easy to schedule. Would happily recommend this service to friends. Thanks! More
by JOETOTHELI
Employees Worked With
Alfred
March 25, 2019
Drew Michaels was very helpful and considering in all the requirements and in was exceptional in terms of technical knowledge. I would recommend him to my friends a was very helpful and considering in all the requirements and in was exceptional in terms of technical knowledge. I would recommend him to my friends as well. More
by Varun3105
Employees Worked With
Drew Michaels, Javier Victor, Gino Maynetto, Peter Chantharath
March 25, 2019
Ahres is the best Ahres always does an amazing job of taking care of me and my vehicle. Always keeps me updated on the status of my vehicle and keeps me informed. It’s Ahres always does an amazing job of taking care of me and my vehicle. Always keeps me updated on the status of my vehicle and keeps me informed. It’s his service that makes me come back to Audi Of Palo Alto. More
by Abied
Employees Worked With
Matthew Rost, John Su, Ahres Yasin
March 25, 2019
LuxCare Service Ahres was excellent in all aspects of customer care and service. Thank you. There was some confusion in the form of messages not replied to in sche Ahres was excellent in all aspects of customer care and service. Thank you. There was some confusion in the form of messages not replied to in scheduling the appt by Diana (sp?) and her back up. This may have been attributable to these transactions occurring at the end of the day. I finally just came in myself to confirm whether I had an appt and a loaner car. More
by Dlvargas
Employees Worked With
Ahres Yasin
March 25, 2019
Brought the car in for 20k maintenance Love the convenience of lyft pick up n drop off. Was worried when they said they had no loaner for me. Turns out I had to keep the car overnight and t Love the convenience of lyft pick up n drop off. Was worried when they said they had no loaner for me. Turns out I had to keep the car overnight and they gave me a loaner to drive for night and next morning More
by light
Employees Worked With
John Su
March 24, 2019
Audi Palo alto I was very please with the service provided, quick, efficient and friendly. After dealing with BMW I’m impressed and much happier with my experience a I was very please with the service provided, quick, efficient and friendly. After dealing with BMW I’m impressed and much happier with my experience at Audi. More
by Newaudiowner
Employees Worked With
Gino Maynetto, Bruce Andreu
March 23, 2019
Service He was very professional. I would highly recommmed going to Mat for your Audi service needs in Bay Area. Other staff are also generally nice. He was very professional. I would highly recommmed going to Mat for your Audi service needs in Bay Area. Other staff are also generally nice. More
by sanaz.ghaderiniri
Employees Worked With
Matthew Rost
March 23, 2019
Excellent, Fast Service I had a car serviced here and everything was fast and flawless. Ahres was great, and the sales team that helped purchased the vehicle also made sure I I had a car serviced here and everything was fast and flawless. Ahres was great, and the sales team that helped purchased the vehicle also made sure I had everything I needed. Great service all the way around! More
by brad850
Employees Worked With
Michael Low, Paola Tapia, Ahres Yasin
