Audi Palo Alto

Great staff and easy to work with I bought a car from them even though I live in Colorado. They have a great selection and an excellent staff. Everything was done quickly and easily an I bought a car from them even though I live in Colorado. They have a great selection and an excellent staff. Everything was done quickly and easily and the communication was perfect. I couldn’t ask for anything more from a dealership and I will definitely look to them when I need another car. More

Assured roadworthy On the morning beginning a 2000 mile road trip the “service due” notification appeared. Audi Palo Alto service asked to examine my 2014 Allroad to ass On the morning beginning a 2000 mile road trip the “service due” notification appeared. Audi Palo Alto service asked to examine my 2014 Allroad to assure me that the trip was safe to undertake. After topping off the oil and adjusting the tire pressure, service technicians assured me that my 35000 mile service could be safely done after my return. Following my return service work was.completed. In addition, tire damage was found and new tires recommended. I agreed. Excellent service. More

Wonderful!!! This was my best experience at a dealership and I don’t even live In the area. I live in Orange County. Long story short I was getting the run around This was my best experience at a dealership and I don’t even live In the area. I live in Orange County. Long story short I was getting the run around from local So Cal Audi dealerships and was ready to give up. I called late one night and spoke with sales manger Charlie. I told him what I needed for a trade in and what car I was interested on his lot. Within 10 min we made a deal over the phone and I agreed to drive up. Radek Kubiak took over from there. Called me later that not on his time off and went over the details. Would hold the car for me while I drive up. Radek did a excellent job following up with me and waiting for me to show up. When I arrived after my 7 hour drive he had everything ready and he honored the deal we agreed upon. Gino Maynetto also was great and was very pleasant to work with. He explained all the finances and worked with my credit union loan even though it was not local. We sealed the deal and drive home. Even after the sale Radek continued to help me set up my car and Gino sent me the info I needed. I’m now enjoying my 2018 etron I wanted. I highly recommend this dealership for your Audi needs even if you don’t live in the area. More

Hassle free car purchase using Costco buyer program We started at Fremont being closer to us but could not get the Costco price sheet it was months gone by and we decided to change to Palo Alto which wa We started at Fremont being closer to us but could not get the Costco price sheet it was months gone by and we decided to change to Palo Alto which was the best decision. The Palo Alto dealership had no problem immediately providing the Costco pricing and we ended up driving home with a car within the week. The staff were very knowledgeable and helpful especially Larry. More

Annual maintenance experience Overall my first service experience at Audi Palo Alto was good. In addition to the annual maintenance service, they also addressed & fixed the rattle Overall my first service experience at Audi Palo Alto was good. In addition to the annual maintenance service, they also addressed & fixed the rattle noise coming from my passenger door under warranty. More

Paola is awesome, go in and be sure to only work with her! I worked with Paola at Palo Alto Audi who was amazingly helpful throughout. Her focus on me and what I wanted/didn't want was great. She went out of h I worked with Paola at Palo Alto Audi who was amazingly helpful throughout. Her focus on me and what I wanted/didn't want was great. She went out of her way to ensure I had the information I needed, she was very responsive on communication, and made every effort to ensure the process went smoothly. My interactions with other members of staff were fine, but less impressive so you should definitely seek out Paola to ensure amazing service. (note: Tony was super efficient and helpful on finance) More

Service Maintenance I had amazing service from the moment I pulled into the service driveway. I felt welcomed and confident all of my concerns would be addressed. Jon Su I had amazing service from the moment I pulled into the service driveway. I felt welcomed and confident all of my concerns would be addressed. Jon Su delivered phenomenal service. Jon and the team that assisted him are the reason I will recommend Audi Palo Alto! Thank you Jon for keeping me informed and making me feel like a valued guest! More