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Audi Palo Alto
Palo Alto, CA
2,834 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,834 Reviews of Audi Palo Alto
February 20, 2019
20k service Horrible service . I reported 2 problems on top of 20k service and they didn’t fix it. For one problem, (I showed the problem happening in the video) Horrible service . I reported 2 problems on top of 20k service and they didn’t fix it. For one problem, (I showed the problem happening in the video) and yet he didn’t even bother to write it down More
by Bala
Verified CustomerEmployees Worked With
Sergio Rizo
February 19, 2019
Friendly service Very pleased with the friendly service at Audi Palo Alto my service manager was very informative and got me through the service quickly would defini Very pleased with the friendly service at Audi Palo Alto my service manager was very informative and got me through the service quickly would definitely recommend to friends More
by Chere
Employees Worked With
Ahres Yasin
February 19, 2019
Great experience Working with Larry was great! He wasn’t pushy at all. When it came to getting comfortable with my new car he did a great job explaining all of the car Working with Larry was great! He wasn’t pushy at all. When it came to getting comfortable with my new car he did a great job explaining all of the car’s features, he synced my phone, and walked me through everything, which was so helpful. More
by JENN.ROYER
Employees Worked With
Larry Ofori, Gino Maynetto, Peter Chantharath
February 19, 2019
Really good experience. Beautiful facility with lots of amenities. Great lease team. Awesome car! They took time with me to be sure I was totally satisfied and everything Beautiful facility with lots of amenities. Great lease team. Awesome car! They took time with me to be sure I was totally satisfied and everything was 100% perfect! More
by Tommt T
Employees Worked With
Drew Michaels, Gino Maynetto
February 19, 2019
Great experience Excellent people who pay attention. Know the product. Courteous and attentive. Careful explanation of how the auto works. Pay attention to details and Excellent people who pay attention. Know the product. Courteous and attentive. Careful explanation of how the auto works. Pay attention to details and deal with most critical items. More
by MILLERPARTNERS
Employees Worked With
Gino Maynetto, David Young, Omar Rubio
February 16, 2019
Excellent service all around Bought a new Q8. It was a hassle free experience with no unnecessary pressure. Special shout out to Omar. Excellent customer service, two thumbs u Bought a new Q8. It was a hassle free experience with no unnecessary pressure. Special shout out to Omar. Excellent customer service, two thumbs up. More
by prabir
Employees Worked With
Tony Oliva, Omar Rubio
February 15, 2019
Took my car for 2 recalls I took my A6 Audi to complete 2 recalls I let my car and got a loaner and was on my way I was constantly being updated on my car’s progress When e I took my A6 Audi to complete 2 recalls I let my car and got a loaner and was on my way I was constantly being updated on my car’s progress When everything was ready, I got a text and went to get my car. Everything went by very smoothly More
by Sally D
Employees Worked With
Sergio Rizo, Ahres Yasin
February 15, 2019
A decent dealership Hi he deal I had with this dealership was for 2018 model but eventually they decided to honor the discount even the model changed to 2019. Hi he deal I had with this dealership was for 2018 model but eventually they decided to honor the discount even the model changed to 2019. More
by Lusonf
Employees Worked With
Michael Low, Paola Tapia, Gino Maynetto
February 15, 2019
Great salesman, so so dealership I can’t overstate how much I loved working with Larry. His insight and knowledge of the cars was extremely helpful and made my job easier. I was disap I can’t overstate how much I loved working with Larry. His insight and knowledge of the cars was extremely helpful and made my job easier. I was disappointed with the dealer about a few things. The used car I took home, I love it, but they didn’t update the car software and the battery on the key fob died after a week. That kind of lack of attention to detail made me a little nervous and took away some of the joy of the experience More
by pbaileyhorn
Employees Worked With
Larry Ofori
February 15, 2019
Not my first choice The customer service was alright. The man didn’t spell my name right even after asking 3 times, but it doesn’t really bother me. I asked for the car w The customer service was alright. The man didn’t spell my name right even after asking 3 times, but it doesn’t really bother me. I asked for the car wash and the man had to have the workers wash it again because it wasn’t satisfactory and even after that it wasn’t that clean. I was really upset when I found a scratch mark on the side of my car that wasn’t there before. More
by DULCE.GILLIGAN
Employees Worked With
John Su
