Audi Palo Alto

Great Sales Team. I specifically requested to work with Luan and he came in on his day off to assist me. He is knowledgeable about Audi products and works hard to prov I specifically requested to work with Luan and he came in on his day off to assist me. He is knowledgeable about Audi products and works hard to provide customers with a good buying experience. More

Easy as pie! Have bought quite a few cars from this dealer and it's painless. That's why I keep coming back. David and Geno handled my return and got everything se Have bought quite a few cars from this dealer and it's painless. That's why I keep coming back. David and Geno handled my return and got everything set up with my new Q5 quickly. In and out in about 3 hours! More

Hassle free for experience We were able.to finalize on lease price very quickly. Sales manager Dennis gave us aggressive price upfront saving both of our time. Car was already r We were able.to finalize on lease price very quickly. Sales manager Dennis gave us aggressive price upfront saving both of our time. Car was already ready for pick up and the technology specialist named Do helped us to understand all the features in car. Overall best experience. 10/10 More

Tire replacement under Audi warranty Had a new tire blow a sidewall - Matt made sure that the replacement was included in my appearance coverage, took care of the tire, and then stayed we Had a new tire blow a sidewall - Matt made sure that the replacement was included in my appearance coverage, took care of the tire, and then stayed well past closing to meet me for pickup. More

Happy car buying experience! I had a good experience with Audi of Palo Alto. Larry was helpful and knowledgeable about the Car. The lobby and lounge area was very well maintaine I had a good experience with Audi of Palo Alto. Larry was helpful and knowledgeable about the Car. The lobby and lounge area was very well maintained and comfortable while we waited. Everyone working was very friendly as well, offering food and drinks while we waited. All in all a very happy car buying experience. More

CPO Experience We were treated well through the whole experience just as if we were buying a new car. The car we bought is just like brand new with the 300 point ins We were treated well through the whole experience just as if we were buying a new car. The car we bought is just like brand new with the 300 point inspection. Included a 1.5 year warranty and an extra key. We bought the extended warranty and care package to keep the car running and looking like new for five years. Overall a great experience and we are very happy with our purchase! More

poor communication I waited 20 minutes before being attended to.. no one called to update me regarding the service of my car. You had my car for 24,hours which impacted I waited 20 minutes before being attended to.. no one called to update me regarding the service of my car. You had my car for 24,hours which impacted my work and personal schedule. At my own expense I got Uber to take me to the dealership to pick up my car without knowing if it would be ready because I needed transport for my work. No one responded to my texts and I received only one call back despite calling and leaving 3 messages. More

Service Representative-John Su I always have John handle the maintenance visit. He is courteous, prompt and very professional. He always make sure that I am well informed of what t I always have John handle the maintenance visit. He is courteous, prompt and very professional. He always make sure that I am well informed of what to expect, espeically when it takes a little longer than anticipated and explains fully of what has to be done and why. He will go out of his way to make sure things are taken care of. It is always a pleasure to deal with a professional like John. Thank you! More