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Audi Palo Alto
Palo Alto, CA
2,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,836 Reviews of Audi Palo Alto
January 12, 2019
Great customer service. This my first experience with Audi palo alto. I've heard how great the customer service was, so I decided to check it out. My service advisor was ahre This my first experience with Audi palo alto. I've heard how great the customer service was, so I decided to check it out. My service advisor was ahres yasin. He was great! Answered all my question professionally and this was the first time where I felt comfortable at a dealership. Ahres was very respectful and frequently checked to see how I was doing. The rest of the staff where very friendly as well. I would highly recommend audi palto to all my family and friends. More
by SAFI_MAHBOOBI
Verified CustomerEmployees Worked With
Ahres Yasin
January 12, 2019
Excellent service Audi Palo Alto did a great job replacing my broken windshield and were very easy to work with. Really appreciate the polite and attentive service. Audi Palo Alto did a great job replacing my broken windshield and were very easy to work with. Really appreciate the polite and attentive service. More
by ameya.gujar
Employees Worked With
John Su
January 11, 2019
Service From the moment I arrived till the time I picked up my car the Palo Alto Audi service team were great. Everyone was very welcoming and accommodating. From the moment I arrived till the time I picked up my car the Palo Alto Audi service team were great. Everyone was very welcoming and accommodating. My car was ready before the estimated time. It was a very smooth and pleasant experience. More
by LPOTO427
Employees Worked With
John Su
January 10, 2019
Helpful Service Rep John Su was very helpful with our routine service as well as seeing we had a timely contact to help with an Audi Connect problem with our new A5. All John Su was very helpful with our routine service as well as seeing we had a timely contact to help with an Audi Connect problem with our new A5. All good. Everything was done when promised to meet our schedule. More
by BRUCE.C
Employees Worked With
Technology expert to help with Audi Connect--I did not get his name., John Su, Duke Lee
January 10, 2019
Leaking tire The team worked with me to figure out an issue with my tire leaking, and were very helpful in working with me to troubleshoot the issue The team worked with me to figure out an issue with my tire leaking, and were very helpful in working with me to troubleshoot the issue More
by BETHLIM
Employees Worked With
John Su
January 10, 2019
Great service! Matthew Rost was very professional, helpful, fast, and service-minded. Service was good and fast. Overall a very good experience! Thank you Audi! See Matthew Rost was very professional, helpful, fast, and service-minded. Service was good and fast. Overall a very good experience! Thank you Audi! See you next time. More
by HENOH509
Employees Worked With
Matthew Rost
January 10, 2019
Best Audi service department in the area I received excellent service when I took my Audi Q5 in Due to an engine light on. I recommend this service center to anyone. They diagnosed no prob I received excellent service when I took my Audi Q5 in Due to an engine light on. I recommend this service center to anyone. They diagnosed no problem and expedited the repair More
by kathleenfastre
Employees Worked With
Sergio Rizo, Matthew Rost, John Su, Victor Luis, Ahres Yasin, Duke Lee
January 09, 2019
Amazing I came in around four and I was helped instantly unlike other dealers, I needed a car quick and this dealership did an amazing job, very friendly peop I came in around four and I was helped instantly unlike other dealers, I needed a car quick and this dealership did an amazing job, very friendly people and they even go out there way to help you. More
by Gavin35singh
Employees Worked With
Drew Michaels, Howard Currey
January 08, 2019
Routine Service They did all of the work that was needed to be done. Work done as promised. We were contacted as soon as all of the work was completed. They did all of the work that was needed to be done. Work done as promised. We were contacted as soon as all of the work was completed. More
by hobie635
Employees Worked With
John Su
January 08, 2019
Finally got my Audi! I had a feeling that I would get my Audi from Palo Alto Audi one of these days. After test driving with 4 dealerships and three different styles of Au I had a feeling that I would get my Audi from Palo Alto Audi one of these days. After test driving with 4 dealerships and three different styles of Audi's, it was clear to me that the last car I test drove @ PAA was the one for me. Thank you Bruce and Tony for helping with this process. I LOVE my Q5, Quattro! More
by Kristallafea
Employees Worked With
Tony Oliva, Bruce Andreu
