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Audi Palo Alto

Palo Alto, CA

4.1
2,834 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,834 Reviews of Audi Palo Alto

January 11, 2019

Service From the moment I arrived till the time I picked up my car the Palo Alto Audi service team were great. Everyone was very welcoming and accommodating. More

by LPOTO427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su
Jan 11, 2019 -

Audi Palo Alto responded

Hi This is Marie, I just wanted to thank you for choosing Audi Palo Alto to service your car. Please give me a call at 650-856-6300 if there is anything else we can do for you. We appreciate your business. Have a great weekend!

January 10, 2019

Helpful Service Rep John Su was very helpful with our routine service as well as seeing we had a timely contact to help with an Audi Connect problem with our new A5. All More

by BRUCE.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technology expert to help with Audi Connect--I did not get his name., John Su, Duke Lee
Jan 14, 2019 -

Audi Palo Alto responded

Happy to hear your service appointment with John Su went smoothly. Have fun with your new Audi A5! If we can assist you with anything else, please let us know. You can reach me at 650-856-6300. Cheers, Marie

January 10, 2019

Leaking tire The team worked with me to figure out an issue with my tire leaking, and were very helpful in working with me to troubleshoot the issue More

by BETHLIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Su
January 10, 2019

Great service! Matthew Rost was very professional, helpful, fast, and service-minded. Service was good and fast. Overall a very good experience! Thank you Audi! See More

by HENOH509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Rost
Jan 11, 2019 -

Audi Palo Alto responded

Hi this is Marie at Audi Palo Alto, happy to hear you had a great experience in our Service department with Matt. Let us know if you need anything else. We appreciate your business. Have a great weekend.

January 10, 2019

Best Audi service department in the area I received excellent service when I took my Audi Q5 in Due to an engine light on. I recommend this service center to anyone. They diagnosed no prob More

by kathleenfastre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Rizo, Matthew Rost, John Su, Victor Luis, Ahres Yasin, Duke Lee
Jan 11, 2019 -

Audi Palo Alto responded

Thank you for your wonderful review! This is Marie at Audi Palo Alto, please let me know if there is anything else we can do for you. You can reach me at 650-856-6300. We appreciate your business!

January 09, 2019

Amazing I came in around four and I was helped instantly unlike other dealers, I needed a car quick and this dealership did an amazing job, very friendly peop More

by Gavin35singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Michaels, Howard Currey
January 08, 2019

Routine Service They did all of the work that was needed to be done. Work done as promised. We were contacted as soon as all of the work was completed. More

by hobie635
Recommend Dealer
Yes
Employees Worked With
John Su
January 08, 2019

Finally got my Audi! I had a feeling that I would get my Audi from Palo Alto Audi one of these days. After test driving with 4 dealerships and three different styles of Au More

by Kristallafea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, Bruce Andreu
Jan 09, 2019 -

Audi Palo Alto responded

Hi This is Marie at Audi Palo Alto. I just wanted to say congratulations on the purchase of your Q5. If you need any help in the future, please do not hesitate to call me. You can reach me at 650-856-6300.

January 08, 2019

2018 Audi A5 at a great price My wife and I had a great experience purchasing our new car from Palo Alto Audi. Everyone at the dealership was great to work with. Even employees p More

by terrymmccarthy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Currey, Gino Maynetto, Radi Tamimi
Jan 14, 2019 -

Audi Palo Alto responded

Congratulations on your new Audi! Happy to hear our staff made your buying experience a great one. You can reach me at 650-856-6300 if you need anything. Thank you for choosing Audi Palo Alto. We appreciate your business! Cheers, Marie Kolda

January 07, 2019

Radek Kubiak is the best salesperson. Radek was attentive to my many questions and I felt gave an honest opinion when I asked. He replied quickly to my emails and I really think he assis More

by chavezvikki
Friendliness
Recommend Dealer
Yes
Employees Worked With
Radek Kubiak, Tony Oliva
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