Audi Palo Alto

My new 2018 A4 tire pressure light problem quickly resolved! I drove into Audi Palo Alto's service center after multiple unsuccessful tries to get my tire pressure light to go dim. Paul came out to my car, show I drove into Audi Palo Alto's service center after multiple unsuccessful tries to get my tire pressure light to go dim. Paul came out to my car, showed me how to store my current tire pressure numbers in my MMI, and voila! He was so kind, and to be honest I felt a bit inept considering that I spent my career working on computer systems. That was my fastest-ever car problem resolution! That being said, it probably would have been good to read the manual.... rather than continuing to try to get the optimal 35# tire pressure in all 4 of my tires. Lesson learned! Thanks, Paul More

Recall Everything about the transaction was easy and efficient. From booking the appointment, dealing with the service team, getting courtesy car and pick up Everything about the transaction was easy and efficient. From booking the appointment, dealing with the service team, getting courtesy car and pick up of my car. More

Excellent Great service. I was very pleased with Matt my service guy. He was very friendly and on point. Therefore, I will definitely go see him and recommend h Great service. I was very pleased with Matt my service guy. He was very friendly and on point. Therefore, I will definitely go see him and recommend him for others. More

Great customer service David Young provided great customer service. Listened to your needs and wants and throughly explained all the features of my new A3 e-tron hybrid! David Young provided great customer service. Listened to your needs and wants and throughly explained all the features of my new A3 e-tron hybrid! More

Audi Palo Alto Tony provided excellent information and was very helpful. Other staff were great as well. We plan to have all of our service done here as well. Tony provided excellent information and was very helpful. Other staff were great as well. We plan to have all of our service done here as well. More

Audi Palo Alto The whole process of purchasing my Q5 was pleasant, efficient and very professional. My salesman, Luan, was terrific before, during and following the The whole process of purchasing my Q5 was pleasant, efficient and very professional. My salesman, Luan, was terrific before, during and following the transaction. His brother, Do, did a nice job following up in Luan’s absence. More

Excellent John in service is top notch advisor. I would not expect less from Audi or another professional dealership Drew in sales also top notch customer servi John in service is top notch advisor. I would not expect less from Audi or another professional dealership Drew in sales also top notch customer service. Again Fahad another professional 100 percent. A valuable group of professionals thank you More

Exceptional service Andy and Alfred deserve a 10 Knowledgable friendly and courteous The showroom was well displayed and clean Gino was very helpful and not aggressive Andy and Alfred deserve a 10 Knowledgable friendly and courteous The showroom was well displayed and clean Gino was very helpful and not aggressive with his suggestions More

Outstanding because of the service of Michael Low Your salesman, Michael Low made our experience very personal. He treated us as if we were the most important client in your dealership, gave us great Your salesman, Michael Low made our experience very personal. He treated us as if we were the most important client in your dealership, gave us great advice on the options we could choose in the Q5 we were looking to buy., was patient with are indecisiveness on what we wanted and over did a fantastic job with us More

Flawless transaction Overall, purchasing my A4 at Audi Palo Alto Was a very pleasant experience. I would recommend the dealership to everybody considering an Audi as their Overall, purchasing my A4 at Audi Palo Alto Was a very pleasant experience. I would recommend the dealership to everybody considering an Audi as their next car. Andy, Luan, Do and the team were professional, knowledgeable and offered us a fair deal. We got a great car and a positive car buying experience. More