
Audi Palo Alto
Palo Alto, CA
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2,834 Reviews of Audi Palo Alto
My experience was great Everyone at this dealership were very helpful and honest. I had an amazing experience with everyone i encountered with. They encouraged all my questio Everyone at this dealership were very helpful and honest. I had an amazing experience with everyone i encountered with. They encouraged all my questions and answered them professionally and in a manner I could understand. More
Fast, courteous, professional. Appointments are set up fast and the service managers are awesome: my managers Addib and Sergio go out of their way to solve sometimes complex problem Appointments are set up fast and the service managers are awesome: my managers Addib and Sergio go out of their way to solve sometimes complex problems. They make sure that the car is completely checked clean to pickup after service. More
Excellent customer service Great service and we feel very taken care of. Sergio called and explained in detail that the issue we had could not be replicated, so fingers crossed Great service and we feel very taken care of. Sergio called and explained in detail that the issue we had could not be replicated, so fingers crossed it doesn't happen again. Car was 'cutting' out. Like not getting enough gas. It was a recall item. We'll see how it goes! More
Great deal with no hassle Easiest car leasing experience I’ve ever had. No high pressure tactics from sales or finance, plus everyone was really friendly from start to finish. Easiest car leasing experience I’ve ever had. No high pressure tactics from sales or finance, plus everyone was really friendly from start to finish. More
Easiest purchase I had at a car dealership. I used a car pricing service and got several dealer quote's for a car with the options I wanted. Palo Alto Audi's Tony Oliva came in with the lowest p I used a car pricing service and got several dealer quote's for a car with the options I wanted. Palo Alto Audi's Tony Oliva came in with the lowest price and had a car coming in with the features I required. During this process I only dealt with Tony. When the car came in, Tony let me know that it was prep'ed and ready to go. All I needed to do was come in sign the paper work and get a demonstration of the car's features. I was at the dealership a little over an hour. More
Making my life easy! It really is nice to get my vehicle serviced hassle free. They make the entire experience stress free. Getting a loaner is easy. My car is always retu It really is nice to get my vehicle serviced hassle free. They make the entire experience stress free. Getting a loaner is easy. My car is always returned in lovely condition. More
Amazing experience I've been looking for months and nothing compares to the level of quality, transparency and efficiency of Hamid. He was very straightforward and didn' I've been looking for months and nothing compares to the level of quality, transparency and efficiency of Hamid. He was very straightforward and didn't give me the run around like all the other dealers did. He got me to where I needed to be and would highly recommend him to anyone who's looking to buy an Audi. More
Smooth and easy Matthew Ross and the rest of the staff were attentive, professional and made my first service comfortable. Your efforts were appreciated. Thank you so Matthew Ross and the rest of the staff were attentive, professional and made my first service comfortable. Your efforts were appreciated. Thank you so much. More
Great car and great service. Found the car of my dreams and drove all the way from Brentwood to pick it up. Our salesperson Bruce made it all super easy. Found the car of my dreams and drove all the way from Brentwood to pick it up. Our salesperson Bruce made it all super easy. More
Audi TTS replacement parts John Su is amazing! He made sure I was well informed of my cars status and if I had any questions or concerns he was always available. Took care of m John Su is amazing! He made sure I was well informed of my cars status and if I had any questions or concerns he was always available. Took care of my car and made sure everything was taken care of. I highly recommend Audi Palo Alto service department to service your car. A super great staff to work with! Always a loyal Audi owner Thank you Amber Davis More