Audi Palo Alto

Car purchase Prompt, courteous service. We called and arranged a possible deal. We live in Fresno and Masood agreed to pick us up at the airport. He did so and bro Prompt, courteous service. We called and arranged a possible deal. We live in Fresno and Masood agreed to pick us up at the airport. He did so and brought us back to the dealership where we completed the deal More

An amazing dealership with great cars and greater people We recently purchased a new Audi and while car shopping can often feel painful, Audi Palo Alto made it a breeze. Paola was so great, she helped us fi We recently purchased a new Audi and while car shopping can often feel painful, Audi Palo Alto made it a breeze. Paola was so great, she helped us find the perfect car and worked with us to get a great price. Everyone at Palo Alto couldnt gave been mote kind and helpful. We will definitely be back for our next Audi! More

Great service and facility Audi Palo Alto is located just the Embarcadero exit of 101. Very easy to find and plenty of service slots into which to park. Having previously made a Audi Palo Alto is located just the Embarcadero exit of 101. Very easy to find and plenty of service slots into which to park. Having previously made an appointment, it was a quick check in process. The loaner car was made available quickly and I don’t think I spent more than 20 minutes for the whole process. They texted me with the pickup time which was much sooner than first estimated. Smooth, easy, and great service! More

70k service Very helpful and responsive staff Sergio helped me find a ride to get back to dealership when I thought I wasn’t going to make it. Love the ability t Very helpful and responsive staff Sergio helped me find a ride to get back to dealership when I thought I wasn’t going to make it. Love the ability to text communication More

Mr Tabrizi is wonderful Very smooth experience. Honest guy, great character. I would definitely recommend working with him. Also enjoyed random conversations I had with him. Very smooth experience. Honest guy, great character. I would definitely recommend working with him. Also enjoyed random conversations I had with him. Hope you enjoy too. More

Great experience Very helpful staff who go the extra mile for their customers. Would definitely recommend Audi Palo Alto to other prospective customers — you are in go Very helpful staff who go the extra mile for their customers. Would definitely recommend Audi Palo Alto to other prospective customers — you are in good hands More

In and out RS3 I was making my first large car purchase, and the team was very accommodating, kind, and not pushy. Overall experience 9 out of 10, felt a little rush I was making my first large car purchase, and the team was very accommodating, kind, and not pushy. Overall experience 9 out of 10, felt a little rushed and lack of clear expectations at the end of close (but it was Friday EOD, to be fair) More

A4 purchase The staff was very courteous and friendly. I didn’t feel pressured to purchase and the sales representative took a lot of time to explain the cars and The staff was very courteous and friendly. I didn’t feel pressured to purchase and the sales representative took a lot of time to explain the cars and features. More

Excellent help with a key problem The Service Representative helped me with re-programming my key. The Service Manager worked on this and came out to report on the results. That was The Service Representative helped me with re-programming my key. The Service Manager worked on this and came out to report on the results. That was very kind of him. I learned about how the keys work so that I can avoid future problems. More

Great S4 Lease expereince I had ordered a new S4 through Luan and was very happy with how he helped me pick the options and then he stayed on top of things till the car arrived I had ordered a new S4 through Luan and was very happy with how he helped me pick the options and then he stayed on top of things till the car arrived. He was on top of things on the pick-up day and made sure Michael walked me through all the set-up options prior to driving away. I returned my previous leased Audi and he took care of the details. Fahad did all the lease paperwork smoothly and efficiently. Both were a pleasure to work with. My wife leased her Audi with Luan a year ago. More