Audi Palo Alto

Terrific customer service From arrival to departure it was a fantastic experience. Andy, Gio and the full team were immensely accommodating and took the time to answer our qu From arrival to departure it was a fantastic experience. Andy, Gio and the full team were immensely accommodating and took the time to answer our questions. More

Great experience Radek was completely transparent and courteous . The entire process was friendly and no pressure. Everyone went out of their way to make us feel co Radek was completely transparent and courteous . The entire process was friendly and no pressure. Everyone went out of their way to make us feel comfortable. Especially as we were there with kids. More

Friendly It was a nice experience overall though it took a little bit more than expected to deliver my car. Worth the wait. Everyone at the dealership are frie It was a nice experience overall though it took a little bit more than expected to deliver my car. Worth the wait. Everyone at the dealership are friendly and easy to talk to and helped me with all my questions. More

Honest & professional Totally honest, transparent and professional. They told me exactly how much the service would cost and that’s exactly what it cost. It’s the first tim Totally honest, transparent and professional. They told me exactly how much the service would cost and that’s exactly what it cost. It’s the first time I’ve had a major service and have not been advised to replace parts. They didn’t pressure me and they explained everything. They went out of their way to be helpful. I’m really impressed and will go back. More

Audi Palo Alto Absolutely the very best service. Consistent in their customer service. Polite and engaging staff who take their work seriously and with a sense of hu Absolutely the very best service. Consistent in their customer service. Polite and engaging staff who take their work seriously and with a sense of humor . It’s always a pleasure to drop off my car . Always have loaners available and if I can’t retirn the loaner the same day it’s nver a big deal . Love the place . More

Great service experience On time, cordial, efficient, Did the work in quite a short time. Worked out better than expected. I would recommend this service center to others. On time, cordial, efficient, Did the work in quite a short time. Worked out better than expected. I would recommend this service center to others. More

Disappointed My car was not serviced up in my expectations I will be going to to another dealership in the future thank you thank you thank you My car was not serviced up in my expectations I will be going to to another dealership in the future thank you thank you thank you More

Service with John Su Very happy with the service we received. Big repairs done to my car and they all really helped me out and gave me great service! Very happy with the service we received. Big repairs done to my car and they all really helped me out and gave me great service! More

Q5 Prestige Purchase Good Overall Experience both with Sales and Finance folks. Transparent and no hard negotiation in closing the deal. Very helpful in getting the right Good Overall Experience both with Sales and Finance folks. Transparent and no hard negotiation in closing the deal. Very helpful in getting the right color and configuration. No deposit demanded. More

Quick and easy service Online scheduling was quick and easy. Dropping off car was a streamlined process. Received car back in timely fashion with appropriate servicing. Adee Online scheduling was quick and easy. Dropping off car was a streamlined process. Received car back in timely fashion with appropriate servicing. Adeeb was friendly and communicated well regarding car status.. More