Audi Palo Alto

Great Service My car was in good hands and returned to me in time as promised. No hidden fees or anything, and John did a very good job taking care of the task. My car was in good hands and returned to me in time as promised. No hidden fees or anything, and John did a very good job taking care of the task. More

Helpful, informative and no pressure Very easy shopping experience. I found two cars on line to test drive; scheduled an appointment and drove one home within three hours. Radek was ver Very easy shopping experience. I found two cars on line to test drive; scheduled an appointment and drove one home within three hours. Radek was very helpful, provided excellent information and instruction on the car's specs and technology. Was more about providing information than having to sale a car - very nice! Fahad helped with the financing, which we had to start after the normal close of business. He was also very helpful and crazy efficient, all while be a great conversationalist! Never had such an easy, non-salesy-pressure car buying experience. Great job guys -- thank you! Oh -- and love the car =) More

Fantastic smooth experience Had a great experience at this dealer. Saleswoman was straightforward and helpful. This was my best experience buying a car, by far. Fahad was also Had a great experience at this dealer. Saleswoman was straightforward and helpful. This was my best experience buying a car, by far. Fahad was also fantastic handling the paperwork and finance details. More

Great service . He helped me get my repair done quickly.it was done before the end of the day. He remembered me by my name. . He helped me get my repair done quickly.it was done before the end of the day. He remembered me by my name. More

Nice shopping experience Sales persons are friendly and very helpful. Negotiation process was enjoyable. The salesman was trying to help and not to be pushy. The document and Sales persons are friendly and very helpful. Negotiation process was enjoyable. The salesman was trying to help and not to be pushy. The document and delivery process were quick and effective. The overall experience was much better than what we had when we bought another car from BMW. More

Great dealership Big, glossy dealership that is still friendly and efficient. Everyone I worked with was quick and concise but approachable as well. Felt taken care of Big, glossy dealership that is still friendly and efficient. Everyone I worked with was quick and concise but approachable as well. Felt taken care of. More

Friendly & Efficient Service I had to take my car in for several recalls. The service department was accommodating, courteous and timely. I couldn’t have been more pleased with my I had to take my car in for several recalls. The service department was accommodating, courteous and timely. I couldn’t have been more pleased with my experience . More

New Q5S Purchase Andy was great. Highly recommended. He worked hard to help me select the right features and the technology dude was awesome demonstrating all of the Andy was great. Highly recommended. He worked hard to help me select the right features and the technology dude was awesome demonstrating all of the new features. I will be back. More

Drew for Salesman of the Year! I began my dealership experience via text with Drew. Through those texts, Drew proved to be very responsive to all my questions. He even responded o I began my dealership experience via text with Drew. Through those texts, Drew proved to be very responsive to all my questions. He even responded on his day off and late nights when I had time to think of and ask questions. The day I came in, he was polite, showed me the vehicle. Obtaining the final sales price was a quite simple process, unlike other experiences I have had going back and forth amongst various levels of management. Drew continued to provide post sales support by helping me address a warranty repair that was agreed upon as part of the sale. Overall, I would say he went above and beyond his responsibilities, and its the reason why I would refer people to him and the dealership where he works! Thanks Drew! More

Excellent customer service I never thought I would have positive things to say about working with a dealership to purchase a car. Yet here we are. Audi Pal Alto’s sales team mad I never thought I would have positive things to say about working with a dealership to purchase a car. Yet here we are. Audi Pal Alto’s sales team made the entire process pleasant and efficient. They were attentive, knowledgeable and, most importantly, listened to what I said rather than assuming they knew what I wanted. Highly recommend. More