Audi Palo Alto

Great service . He helped me get my repair done quickly.it was done before the end of the day. He remembered me by my name. . He helped me get my repair done quickly.it was done before the end of the day. He remembered me by my name. More

Nice shopping experience Sales persons are friendly and very helpful. Negotiation process was enjoyable. The salesman was trying to help and not to be pushy. The document and Sales persons are friendly and very helpful. Negotiation process was enjoyable. The salesman was trying to help and not to be pushy. The document and delivery process were quick and effective. The overall experience was much better than what we had when we bought another car from BMW. More

Great dealership Big, glossy dealership that is still friendly and efficient. Everyone I worked with was quick and concise but approachable as well. Felt taken care of Big, glossy dealership that is still friendly and efficient. Everyone I worked with was quick and concise but approachable as well. Felt taken care of. More

Friendly & Efficient Service I had to take my car in for several recalls. The service department was accommodating, courteous and timely. I couldn’t have been more pleased with my I had to take my car in for several recalls. The service department was accommodating, courteous and timely. I couldn’t have been more pleased with my experience . More

New Q5S Purchase Andy was great. Highly recommended. He worked hard to help me select the right features and the technology dude was awesome demonstrating all of the Andy was great. Highly recommended. He worked hard to help me select the right features and the technology dude was awesome demonstrating all of the new features. I will be back. More

Drew for Salesman of the Year! I began my dealership experience via text with Drew. Through those texts, Drew proved to be very responsive to all my questions. He even responded o I began my dealership experience via text with Drew. Through those texts, Drew proved to be very responsive to all my questions. He even responded on his day off and late nights when I had time to think of and ask questions. The day I came in, he was polite, showed me the vehicle. Obtaining the final sales price was a quite simple process, unlike other experiences I have had going back and forth amongst various levels of management. Drew continued to provide post sales support by helping me address a warranty repair that was agreed upon as part of the sale. Overall, I would say he went above and beyond his responsibilities, and its the reason why I would refer people to him and the dealership where he works! Thanks Drew! More

Excellent customer service I never thought I would have positive things to say about working with a dealership to purchase a car. Yet here we are. Audi Pal Alto’s sales team mad I never thought I would have positive things to say about working with a dealership to purchase a car. Yet here we are. Audi Pal Alto’s sales team made the entire process pleasant and efficient. They were attentive, knowledgeable and, most importantly, listened to what I said rather than assuming they knew what I wanted. Highly recommend. More

Great service. Matt was very helpful. Matt was a great help. Service was quick and good. I will bring my car here for every service. Thank you very much for the help. Matt was a great help. Service was quick and good. I will bring my car here for every service. Thank you very much for the help. More

Review Audi Palo Alto delivered excellent support and feedback when buying the new car. I found the overall sales experience to be low pressure and stress fr Audi Palo Alto delivered excellent support and feedback when buying the new car. I found the overall sales experience to be low pressure and stress free. More

Top notch service start to finish Immediately greeted by John, one of the service managers as I entered. I was a day early to drop off my vehicle for some warranty checks, he assisted Immediately greeted by John, one of the service managers as I entered. I was a day early to drop off my vehicle for some warranty checks, he assisted me without delay. As a matter of fact I was approached by a number of personnel in the service/parts department while I leisurely checked out the shop. It was my first time here. What a first impression. Very professional group of people. More