
Audi Palo Alto
Palo Alto, CA
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2,834 Reviews of Audi Palo Alto
Great service. Matt was very helpful. Matt was a great help. Service was quick and good. I will bring my car here for every service. Thank you very much for the help. Matt was a great help. Service was quick and good. I will bring my car here for every service. Thank you very much for the help. More
Review Audi Palo Alto delivered excellent support and feedback when buying the new car. I found the overall sales experience to be low pressure and stress fr Audi Palo Alto delivered excellent support and feedback when buying the new car. I found the overall sales experience to be low pressure and stress free. More
Top notch service start to finish Immediately greeted by John, one of the service managers as I entered. I was a day early to drop off my vehicle for some warranty checks, he assisted Immediately greeted by John, one of the service managers as I entered. I was a day early to drop off my vehicle for some warranty checks, he assisted me without delay. As a matter of fact I was approached by a number of personnel in the service/parts department while I leisurely checked out the shop. It was my first time here. What a first impression. Very professional group of people. More
Audi Q7 oil and servicing. Good service ny whole team that helpand d me. I was pleased with the prompt service and quick loaner that was provided. Loaner vehicle was clean and Good service ny whole team that helpand d me. I was pleased with the prompt service and quick loaner that was provided. Loaner vehicle was clean and nice. More
Great costumer service They exemplified professionalism and friendly attitudes toward myself and family ! They were very quick to get us moving along as we were on a time re They exemplified professionalism and friendly attitudes toward myself and family ! They were very quick to get us moving along as we were on a time restriction. More
New Q5 It was a great experience shopping at Audi Palo Alto. I didn’t expect to make the purchase so quickly but I did. Enough said! It was a great experience shopping at Audi Palo Alto. I didn’t expect to make the purchase so quickly but I did. Enough said! More
Great Experience. Had a wonderful experience and would rate your dealership a 10. Michael Low and Anthony Tinant-Deepak were great. Would definitely refer someone to yo Had a wonderful experience and would rate your dealership a 10. Michael Low and Anthony Tinant-Deepak were great. Would definitely refer someone to you. More
Excellent dealership!! I had the best experience purchasing a Q5 from Palo Alto Audi from David Young. David is extremely professional and has an excellent work ethic. H I had the best experience purchasing a Q5 from Palo Alto Audi from David Young. David is extremely professional and has an excellent work ethic. He went the extra mile to ensure that I felt comfortable during the purchasing process. I truly recommend David has been one of the top notch sales people at Palo Alto Audi. More
Poor communication They never followed up, I had to even call to pay! When he finally chose to follow up on his terms, he called 3 times in a row during an important bus They never followed up, I had to even call to pay! When he finally chose to follow up on his terms, he called 3 times in a row during an important business meeting. I paid a lot of money, and specifically requested a wash and vacuum and it didn’t happen.... not pleased this time around. More
Great service Thanks for the service and new tire. Really appreciate how quickly the issue was resolved. Loaner car was fantastic as well. Love the snacks too! Thanks for the service and new tire. Really appreciate how quickly the issue was resolved. Loaner car was fantastic as well. Love the snacks too! More