
Audi Palo Alto
Palo Alto, CA
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2,835 Reviews of Audi Palo Alto
Best car purchase ever I had the best experience purchasing my new car AUDI Palo Alto! Michael Low and team were very helpful and very pleasant to work with. Thank you aga I had the best experience purchasing my new car AUDI Palo Alto! Michael Low and team were very helpful and very pleasant to work with. Thank you again for all your help! More
Worst experience so far I got my Audi here for regular maintenance service. The customer service person Matt was very helpful. However, when I came back to pick up the car, i I got my Audi here for regular maintenance service. The customer service person Matt was very helpful. However, when I came back to pick up the car, it took the service center almost an hour to find my car! They lost my key! Called the site manager and left a message but nobody responded after. More
Nice people quick service What more is there than nice people and quick service. The price is about what you would expect, the location is close and the cars are fast. What more is there than nice people and quick service. The price is about what you would expect, the location is close and the cars are fast. More
Audi service Sergio was great and great at keeping me informed the entire process. I also loved getting the car back totally clean and good to go. Sergio was great and great at keeping me informed the entire process. I also loved getting the car back totally clean and good to go. More
Audi 10K Service My Service Advisor was John. John was very polite and attentive. He did a great job from beginning to end. John did what he said he would do and ha My Service Advisor was John. John was very polite and attentive. He did a great job from beginning to end. John did what he said he would do and had a smile on hi face. Thank for the great experience..... More
Thanks! Everything was perfect. Efficient and great service! I definitely would recommend this location. They were very helpful & friendly. I will definitely Everything was perfect. Efficient and great service! I definitely would recommend this location. They were very helpful & friendly. I will definitely bring my car back here for service. More
The service advisors My service advisor was great, he was informative and very polite. He advised me of what service was necessary and an approximate time that my vehicle My service advisor was great, he was informative and very polite. He advised me of what service was necessary and an approximate time that my vehicle would be ready. When I was contacted that my vehicle was ready I went to the service department to pick it up, they called for the car, and it took 30 minutes for the car to be retrieved, that was not acceptable. More
Attentive customer service Listens to the customer and makes sure all concerns are addressed, including taking care of any after-service issues. Everyone is friendly and positiv Listens to the customer and makes sure all concerns are addressed, including taking care of any after-service issues. Everyone is friendly and positive, which gives the dealership a pleasant atmosphere. Will visit again! More
Service My car has always been serviced at Audi Palo Alro. I espically appreciate the loaner cars I’ve been given. The shop is clean and the waiting room is l My car has always been serviced at Audi Palo Alro. I espically appreciate the loaner cars I’ve been given. The shop is clean and the waiting room is lovely and there are always drinks and snacks for the customers to enjoy. And the service on my car is always top notch and done in a timely manner. More
Great experience during service Matt was very quick to setup things and was able to go through the service options thoroughly. He provided multiple options that would work well for m Matt was very quick to setup things and was able to go through the service options thoroughly. He provided multiple options that would work well for me and let me choose the best by providing pros and cons of each option. He was also pretty good with setting me up for a quick turnaround with getting loaner car and checkout from service. More