Audi Palo Alto

Easy and great service! I had the best experience at Audi Palo Alto getting my S5 serviced. Everyone was so professional and friendly and quick at both drop off and pick up. I had the best experience at Audi Palo Alto getting my S5 serviced. Everyone was so professional and friendly and quick at both drop off and pick up. Highly recommend using them and Addib in particular was so great! More

Great Experience at Palo Alto Audi w/ Paola I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot ba I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star More

Great experience! I had a great experience buying my new A5 with Audi Palo Alto, would definitely refer them to others. Anthony was extremely helpful in teaching me ab I had a great experience buying my new A5 with Audi Palo Alto, would definitely refer them to others. Anthony was extremely helpful in teaching me about the great technology and Leah was very knowledgeable as well. More

Service review Excellent service! PA Audi has taken care of both my Audi’s since purchase. Always friendly, well managed and thorough. Thanks for the great service! Excellent service! PA Audi has taken care of both my Audi’s since purchase. Always friendly, well managed and thorough. Thanks for the great service! More

New car purchase The purchase of my new car was a good experience at this dealership. No pressure and after research I found the price to be in the ballpark of where i The purchase of my new car was a good experience at this dealership. No pressure and after research I found the price to be in the ballpark of where it should be. I went back the next day and bought the car. Everything was handled well and I’m happy with my new car. More

Second Great Service Experience John is informative, kind, and knowledgeable. This is my second time at the service center and he makes the experience easy and enjoyable. Everyone is John is informative, kind, and knowledgeable. This is my second time at the service center and he makes the experience easy and enjoyable. Everyone is generally friendly and helpful at the service center but I unfortunately don’t know all the names. (I also bought my car with Andy who was equally great). More

Great customer service Everything is always on time, people are polite, and communication is excellent. I can’t think of any cons to share in this review. I highly recomme Everything is always on time, people are polite, and communication is excellent. I can’t think of any cons to share in this review. I highly recommend Palo Alto Audi. More

Fix a check engine light The light was promptly diagnosed and fixed, Audi technicians took the time to check it with the long distance drive. Everyone was courteous and prompt The light was promptly diagnosed and fixed, Audi technicians took the time to check it with the long distance drive. Everyone was courteous and prompt. I had a loaner of my choice for the whole 4 days. More

Easy in and out This was my first service on my A4. It went without a hitch. I waited for the car which took about an hour and a half. There was a lounge area with sn This was my first service on my A4. It went without a hitch. I waited for the car which took about an hour and a half. There was a lounge area with snacks for those waiting. More

Last minute emergency service We were vacationing in the area when my Audi's water pump failed so we went to the nearest Audi service station which was Palo Alto. They fit me right We were vacationing in the area when my Audi's water pump failed so we went to the nearest Audi service station which was Palo Alto. They fit me right in and fixed it within a day. They also found us a loaner car. Service was fast, polite, and efficient. The car wash was an added bonus. Excellent job and highly recommend. Shout out to Mathew who guided us the entire way. More