Audi Palo Alto

Great customer service! Michael, Paola, and Tony were fantastic to work with on my purchase. I traded in my previous Audi and they made the process so quick and painless. Tru Michael, Paola, and Tony were fantastic to work with on my purchase. I traded in my previous Audi and they made the process so quick and painless. Truly I have never had such a professional and easy experience such as this. More

Very easy Everybody was very friendly and got the work done efficiently. When I am ready for a new car I will shop at Audi Palo Alto first. Everybody was very friendly and got the work done efficiently. When I am ready for a new car I will shop at Audi Palo Alto first. More

Good service Communication was great. Flexibility when I had to drop my car off a day earlier than scheduled. Clean car when I picked up. Thanks very much. Communication was great. Flexibility when I had to drop my car off a day earlier than scheduled. Clean car when I picked up. Thanks very much. More

Great service I went for 35k maintenance and some recall maintenance. The advisor Addib went thorough inspection and finished the job efficiently. The loan car was I went for 35k maintenance and some recall maintenance. The advisor Addib went thorough inspection and finished the job efficiently. The loan car was nice and clean. Highly recommend More

Audi Recall work experience Addib was helpful and got the work done quickly. As I had to leave town, he could not get the complementary car wash completed. Please tell me when I Addib was helpful and got the work done quickly. As I had to leave town, he could not get the complementary car wash completed. Please tell me when I can come over and get that done. More

Great experience From start to finish, my experience with Audi Palo Alto was excellent. I was directed to this location via TrueCar- Sandy reached out immediately an From start to finish, my experience with Audi Palo Alto was excellent. I was directed to this location via TrueCar- Sandy reached out immediately and set up an appointment with a sales person. Malek walked me through the car i had indicated i was interested in and when I realized it wasn't the car i actually wanted, he found the right car. Gino stayed late to finish the purchase process (so I could drive it home that night)! Makes followed up a couple of days later to check in and to set up an appt with Michael (who was so knowledgeable and patient). More

Exemplified efficient and polite professionalism I brought my 2018 TT RS into the Audi Palo Alto dealership for my 10,000 mile service (oil change and inspection) on June 19. Prior to coming in, I ha I brought my 2018 TT RS into the Audi Palo Alto dealership for my 10,000 mile service (oil change and inspection) on June 19. Prior to coming in, I had requested a loaner vehicle and found the entire experience an absolute pleasure. I was loaned a Q3 for the day and my advisor, Addib, was communicative theoufhout the entire process - setting my expectations about when the vehicle would be ready. The lever to pop my hood open had fallen off, Addib made sure this was taken care of as well as the commentary car washing. Thank you :-) More

Great service Came here to lease a new Q7. Convenient location just off 101. Got excellent friendly service, clean car, and all the extras I needed. Will definitely Came here to lease a new Q7. Convenient location just off 101. Got excellent friendly service, clean car, and all the extras I needed. Will definitely come here again. More

65k service Super easy and pleasant experience. Everyone was very friendly from the minute I pulled in to picking up my suv. Great coffee In the waiting area! Super easy and pleasant experience. Everyone was very friendly from the minute I pulled in to picking up my suv. Great coffee In the waiting area! More