Audi Palo Alto

Very satisfied I had rims reconditioned and the tech did a great job, they look brand new. This service was brought to my attention by Matt Rost, he was very helpful I had rims reconditioned and the tech did a great job, they look brand new. This service was brought to my attention by Matt Rost, he was very helpful ad well More

Excellent and very courteous service I took my Audi A6 to service for 30,000 miles From the moment I arrived I was greeted and was told where to go. I spoke with Sergio and he recommen I took my Audi A6 to service for 30,000 miles From the moment I arrived I was greeted and was told where to go. I spoke with Sergio and he recommended what I need to have done He also listened to my inquiries Upon getting the car They explained what they did The greeter helped me to my car to make sure I was comfortable and all my belongings were there Thanks Audi. See you in my next visit!! More

Service reviewer Only problem is ongoing LONG backlog for service Management Problem One once you’re at the service center everything goes super smooth Loaner c Only problem is ongoing LONG backlog for service Management Problem One once you’re at the service center everything goes super smooth Loaner car worked very smooth, also More

Friendly, and out of way courteous It took a long time to schedule an appointment. Since I reached 20k miles and needed a service, but nearest slot was 1.5 months away, audi service was It took a long time to schedule an appointment. Since I reached 20k miles and needed a service, but nearest slot was 1.5 months away, audi service was nice to add some oil to the car to allow me to drive it for another 1.5k miles. More

Excellent!!! Jesus, the service consultant is very professional and courteous! Easy manner and on top of repair status of my vehicle and very responsive, he infor Jesus, the service consultant is very professional and courteous! Easy manner and on top of repair status of my vehicle and very responsive, he informs me of the car status! He is probably one of better service consultants and this was one of dealership visit experiences I have experienced at AUDI, Palo Alto! Couple of the service consultants at this outfit, fortunately have resigned, they were not as helpful as Jesus!!! Keep him there!!! More

Friendly and efficient I had a smooth and easy service and was very satisfied with everything. My expectations for efficiency and service were met and I would recommend thi I had a smooth and easy service and was very satisfied with everything. My expectations for efficiency and service were met and I would recommend this service center . More

A+ Customer Service The respectful, responsive and professional staff at Audi of Palo Alto all worked together to create a wonderful and stress free purchasing experience The respectful, responsive and professional staff at Audi of Palo Alto all worked together to create a wonderful and stress free purchasing experience. The team work was impressive. Thank you so much! More

Recall service Very friendly and attentive staff, high quality work. when I transferred carseat to the loan car, sevevral staff offered help. The car is also cleaned Very friendly and attentive staff, high quality work. when I transferred carseat to the loan car, sevevral staff offered help. The car is also cleaned thoroughly inside and out More

Service recall Everyone was courteous and professional! Items and next steps were well explained and staff was very accommodating to requests. Good work by the whole Everyone was courteous and professional! Items and next steps were well explained and staff was very accommodating to requests. Good work by the whole team. More

Had a great smooth straightfoward experience purchasing I purchased a 2015 CPO Audi S3 Prestige last month. The experience went very smoothly. All important details were explained to me during each stage I purchased a 2015 CPO Audi S3 Prestige last month. The experience went very smoothly. All important details were explained to me during each stage of the trade-in to purchase. I was also impressed with the handover to the technical advisor who helped me understand the features of the car. This is only my second european vehicle (1990 VW Corado G60) and I am impressed with how Audi Palo Alto conducts their business. More