Audi Palo Alto

Wonderful experience Our primary contact was David Young and he was wonderful to work with. We quickly and easily came to a price and from there everything continued to Our primary contact was David Young and he was wonderful to work with. We quickly and easily came to a price and from there everything continued to go smoothly. He made the process easy and stress free. Paloa helped us to understand the technical side of the car and Gino made the financing easy. A truly great team! More

friendly, thorough, efficient service The facilities are spotless and convenient - easy in and out, coffee and snacks in the waiting area. Staff is knowledgable and friendly, from the c The facilities are spotless and convenient - easy in and out, coffee and snacks in the waiting area. Staff is knowledgable and friendly, from the check in person to the service rep. More

Our first Q5 Purchasing our first Audi at this dealership went smooth. We did not have to deal with negotiating of prices. The sales and technical staff were very Purchasing our first Audi at this dealership went smooth. We did not have to deal with negotiating of prices. The sales and technical staff were very knowledgeable and helped answer our questions about the car. We would gladly recommend this dealership to our friends. More

Ease of purchase Corresponding with dealer was very easy. Price was agreed upon and delivery was smooth. I would definitely recommend dealing with this dealer. Very Corresponding with dealer was very easy. Price was agreed upon and delivery was smooth. I would definitely recommend dealing with this dealer. Very happy with my car. More

Allroad 35,000 check Addib was great. He went above and beyond to make sure all aspects of my appointment were seamless and efficient. Also extremely pleasant and profes Addib was great. He went above and beyond to make sure all aspects of my appointment were seamless and efficient. Also extremely pleasant and professional. More

Matt was great. Service was quite good. Friendly staff and good amenities. My transaction was complicated and Matt was very patient and helpful. Will definitely go Service was quite good. Friendly staff and good amenities. My transaction was complicated and Matt was very patient and helpful. Will definitely go back to Palo Alto Audi. More

First class service My Audi wouldn't start, so I called Audi Roadside Assistance. They had a truck out to pick up the car within 45 minutes, and had me driving away in a My Audi wouldn't start, so I called Audi Roadside Assistance. They had a truck out to pick up the car within 45 minutes, and had me driving away in a loaner vehicle 30 minutes after that. They found and verified the problem with the car, communicating with me the whole time, even asking my permission to do an extended road test. I definitely came away feeling like an MVP, and would recommend their service center to anyone. More

Friendly staff and quick service Had an 8:30 AM appointment for a 1 year maintenance service on my Audi S3. Arrived on time and was immediately greeted by staff. Dropped off my car an Had an 8:30 AM appointment for a 1 year maintenance service on my Audi S3. Arrived on time and was immediately greeted by staff. Dropped off my car and after a bit of paperwork was on my way with a loaner car, the whole experience was pleasant. More

Audi Palo Alto From the moment I drove up to the service area, I was cheerfully and quickly greeted. The young man walked me to the door with an umbrella as it was p From the moment I drove up to the service area, I was cheerfully and quickly greeted. The young man walked me to the door with an umbrella as it was pouring. They must train all their employees well as everyone greeted me with a smile and asked if I was being taken care of. The service advisor was a good listener and had good eye contact. He arranged for my complimentary loaner car. I bearly had time to make my tea inside when another cheerful employee called for me to get my loaner car. I was texted when my car was ready. It had been washed and vacuumed when I picked it up. My car was in for a 15,000 mile check up so we didn’t have any major issues to deal with. More