Audi Palo Alto

Good service. No wait time to drop car off in the morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. morning. Loved the video of tire inspection. John Su was very good at keeping me updated via sms throughout the day. More

Great service. Thx for loaner. Loved the video message with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indica with spot check. I didn’t get text saying vehicle was ready? Nbd, I called and got info that it was ready! If the video was supposed to be the indication that the vehicle was ready, That info should be included. Like I said. Not a problem. Satisfied with my service! More

Bought an Audi Q3 through the Costo Auto program and was referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all ou referred to Audi Palo Alto. Michael Low was very prompt getting back to me and the whole transaction was so smooth and effortless. He answered all our questions patiently and was very helpful even after we had already taken possession of the car. Even got a very good price for our trade in car. Some paper work was handled by Paola who was excellent too. Luan also handled quite a bit of the paper work and was very patient and enthusiastic answering all questions we had about the car. I would highly recommend this dealership to someone buying a car. Praveen More

Staffs are nice, take care of you while you are there until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming t until you drive out of the their parking lot with the new car you wanted. A big shout out and thank you to Mila especially for being very welcoming the moment we arrived on the lot till the moment we took our car home. More

Quan understood the problem immediately, provided clear explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updat explanations, and provided alternative transportation of our choice until the problem could be fixed. He was particularly good about keeping us updated on progress and anticipated completion. More

Victor was very helpful. Car was picked up, serviced and delivered in a few hours. Victor kept me updated and made sure service was done correctly delivered in a few hours. Victor kept me updated and made sure service was done correctly More

Loved buying from Michael.He was patient, understanding Loved buying from Michael. He was patient, understanding and kind. I cannot be happier. He made sure that our satisfaction was most important. T Loved buying from Michael. He was patient, understanding and kind. I cannot be happier. He made sure that our satisfaction was most important. Thank you! More

Great Dealership Keith Lui did a better job of finding me the car I wanted than any of the other 5 Audi dealerships I contacted. He is prompt and always got back to Keith Lui did a better job of finding me the car I wanted than any of the other 5 Audi dealerships I contacted. He is prompt and always got back to me quickly. Excellent customer service. I highly recommend seeing him. More

Great service. Got me in and out quickly and provided a nice loaner car. Everyone was polite and handled the Covid-19 guidelines extremely well. nice loaner car. Everyone was polite and handled the Covid-19 guidelines extremely well. More