Audi Palo Alto

Very smooth experience at Audi Palo Alto unlike my experience at San Jose. They need to learn a thing or two about service from folks at Palo Alto. Special shoutout to Dave L for making recall servici experience at San Jose. They need to learn a thing or two about service from folks at Palo Alto. Special shoutout to Dave L for making recall servicing so hassle free. More

The whole experience was a breeze. Prompt, professional, and great text updates after and before dropping off. Also really liked the video clip of the inspection! and great text updates after and before dropping off. Also really liked the video clip of the inspection! More

Things have improved greatly here since the transfer of ownership. I was very frustrated for a while With the long wait times to book a vehicle in for service and the quality of service advisor but the se ownership. I was very frustrated for a while With the long wait times to book a vehicle in for service and the quality of service advisor but the service I received this time was great. More

Our salesman Marc was absolutely terrific. He made the whole process an easy one. Having a tech person walk us through the car was a great added bonus. whole process an easy one. Having a tech person walk us through the car was a great added bonus. More

John Su was amazing! He really worked hard to get my Q7 repaired as expeditiously as possible. He was very communicative and empathetic towards my concerns! He was awesome! repaired as expeditiously as possible. He was very communicative and empathetic towards my concerns! He was awesome! More

Great advisor, terrific service overall. Parts took awhile to get here Forgot to service my steering wheel adjustment knob but I love my etron. Thank you awhile to get here Forgot to service my steering wheel adjustment knob but I love my etron. Thank you More

This is my second time purchasing my new Audi At Audi Palo Alto and always get the 5 star experience! Everyone is super friendly and will to work with you in order to get you into what you love! Palo Alto and always get the 5 star experience! Everyone is super friendly and will to work with you in order to get you into what you love! More

Great experience service dept Everything went great, got my car in and out in the same day. David helped keep me informed and let me know any issues. Scheduling was easy and everyt Everything went great, got my car in and out in the same day. David helped keep me informed and let me know any issues. Scheduling was easy and everything ran on-time. More

Very good service! I called Fremont AUdi center for Very good service! I called Fremont AUdi center for replacing a leak detection pump. They have the part in stock and give me a same day replaceme Very good service! I called Fremont AUdi center for replacing a leak detection pump. They have the part in stock and give me a same day replacement ! It is amazing experience! All staffs are very professional. David Terre is very polite and helpful. I will do all future services in this dealership/ service center from now on, even it is a bit far, but I don’t mind. More

Great service with a timely completion. Included Lyft is always a nice touch, and I like that they give the option to have a loaner car. always a nice touch, and I like that they give the option to have a loaner car. More