Audi Palo Alto

Over the top, above and beyond, awesome service, esp by John Su❣️Very warm, very attentive staff, relaxing atmosphere, coffee & yummies provided, and shout out to Maurilio Rodriguez who sent me video of my John Su❣️Very warm, very attentive staff, relaxing atmosphere, coffee & yummies provided, and shout out to Maurilio Rodriguez who sent me video of my car being checked, and of course, John Su who made my day in Audi wonderful. This kind of experience makes me love my car more. Thank you❣️ More

Great experience and superb customer service! Loved the new video walk through work order when things were done to show what was performed and what things to look out for on the next visit new video walk through work order when things were done to show what was performed and what things to look out for on the next visit More

What a great experience! Easy to schedule, smooth process from start to finish. My service advisor was attentive, clear, and did what he said he would do. As a side note, I hasn’t been to Palo Alto process from start to finish. My service advisor was attentive, clear, and did what he said he would do. As a side note, I hasn’t been to Palo Alto Audi Service Department in several years and found it dramatically improved. More

Audi Palo Alto service was excellent. I could not have asked for better service. They were very responsive and made sure i was taken care of. asked for better service. They were very responsive and made sure i was taken care of. More

Victor was absolutely fantastic! He was genuine, responsive and very customer-oriented. He’s the main reason we returned to the PA dealership to buy the Q7! responsive and very customer-oriented. He’s the main reason we returned to the PA dealership to buy the Q7! More

The job was done correctly and perfectly. However it did take quite some time, due to a shortage of Auto technician familiar with Turbo diesel take quite some time, due to a shortage of Auto technician familiar with Turbo diesel More

The service team was top notch and took great care of me. I appreciated their fast and professional service. They provided me with a loaner car and accommodated my timeframe as well. I had read poor reviews I appreciated their fast and professional service. They provided me with a loaner car and accommodated my timeframe as well. I had read poor reviews of their team in the past so I was nervous but they did an excellent job. I recommend them! More

Had a good overall experience. Audi had taken over all care. Scheduling was easy and commute back and forth was well taken care of. Good experience. care. Scheduling was easy and commute back and forth was well taken care of. Good experience. More

Great service! Very communicative and all of my concerns were addressed. I also knew what to expect each step of the process thanks to Quan. were addressed. I also knew what to expect each step of the process thanks to Quan. More

Excellent serviceI came to buy a usedHonda. I left with Excellent service I came to buy a used Honda. I left with a 2015 Civic LX. I absolutely love this car. I recommend anyone looking for a great car Excellent service I came to buy a used Honda. I left with a 2015 Civic LX. I absolutely love this car. I recommend anyone looking for a great car to go see this dealership. More