Audi Palo Alto

Ben was great, took care of the service as well as other issues that needed attention. He was professional, courteous, and very organized. This is the best experience I have had at Audi of PALO Alto. issues that needed attention. He was professional, courteous, and very organized. This is the best experience I have had at Audi of PALO Alto. More

Treated very professionally with timely updates. I liked the live service videos and appreciated an extended time with the loaner over my extended service period. the live service videos and appreciated an extended time with the loaner over my extended service period. More

Bennie was very friendly and helpful. He made sure to explain everything in detail, Bennie very professional and went out of his way to have my additional concerns addressed. explain everything in detail, Bennie very professional and went out of his way to have my additional concerns addressed. More

Good and prompt service. Friendly and knowledgeable staff. They got the repairs done to my vehicle on time and within the quote. No issues in all my service work. staff. They got the repairs done to my vehicle on time and within the quote. No issues in all my service work. More

Prompt response through inquiring in website and carfax systems. Radi was courteous, concise, and kept true to everything discussed. Still waiting on the securing of rear body parts (missing fasteners). systems. Radi was courteous, concise, and kept true to everything discussed. Still waiting on the securing of rear body parts (missing fasteners). More

Excellent service in all respects. Loaner car was fine. The video showing what was done on the vehicle was novel and helpful. David Liss handled everything perfectly. The video showing what was done on the vehicle was novel and helpful. David Liss handled everything perfectly. More

Excellent speedy service. Everybody was extremely helpful especially John. They got my car ready on time and did a great job. Much appreciated. Especially loved the Lyft option that they set up to get me to especially John. They got my car ready on time and did a great job. Much appreciated. Especially loved the Lyft option that they set up to get me to work on time! More

Quan was incredibly friendly and helpful Despite my frustration with the loaner vehicle… He not only fixed the problem But he handled it in a very professional way. I’m definitely coming back! frustration with the loaner vehicle… He not only fixed the problem But he handled it in a very professional way. I’m definitely coming back! More

We received outstanding service at Audi of Palo Alto! From the moment we stepped into the showroom until we drove our new Q3 home it was wonderful! David Young, our salesman, Richard Yoneji, the sales ma From the moment we stepped into the showroom until we drove our new Q3 home it was wonderful! David Young, our salesman, Richard Yoneji, the sales manager and Steve Barthold, the finance manager all helped us find the best car and financial terms for us! They were extremely knowledgeable, friendly - and patient during the process!! We highly recommend them! More