Audi Palo Alto

Great service overall. Definitely proactive communication can be improved but I am very satisfied still. John Su did a great job and Alex Jameli who picked up my car was very friendly. can be improved but I am very satisfied still. John Su did a great job and Alex Jameli who picked up my car was very friendly. More

David Liss provided exceptional customer service! It’s great dealing with such a considerate person. He scheduled Lyft rides for me monitored them as well. great dealing with such a considerate person. He scheduled Lyft rides for me monitored them as well. More

Received updates via video and a clean car upon completion of work. Thanks for the great service! I was also able to use the wifi and waiting area in comfort while the work was performed completion of work. Thanks for the great service! I was also able to use the wifi and waiting area in comfort while the work was performed More

Kevin was excellent with explaining the work before and after. Quick, efficient and detailed enough. He had a loaner ready to go for me. I would recommend your service dept. Luan was there too. He took after. Quick, efficient and detailed enough. He had a loaner ready to go for me. I would recommend your service dept. Luan was there too. He took time to chat and tell me about the new vehicles as my lease is coming to an end soon. I would highly recommend him as the sakes rep. More

Excellent service, good location, good value, nice atmosphere, great staff, prompt initial service, Quan was great, will come back, Washing the car was good service atmosphere, great staff, prompt initial service, Quan was great, will come back, Washing the car was good service More

Drew is great! Really easy to work with. He really wants you to find a car that fits you best. No pressure, lot of knowledge and respect whatever choice you made. you to find a car that fits you best. No pressure, lot of knowledge and respect whatever choice you made. More

Luan is a excellent sales representative. He responded quickly to my questions. He provided excellent service during the entire process and followed up to make sure I knew what was going on. He is knowle quickly to my questions. He provided excellent service during the entire process and followed up to make sure I knew what was going on. He is knowledgeable and professional. I am very satisfied with with his service and my purchase. More

Radi and john where great and provided amazing customer service. I will continue to go to the palo alto location because they were so great! service. I will continue to go to the palo alto location because they were so great! More

Excellent services. Quick and kind. I have asked to Excellent services. Quick and kind. I have asked to expedite and David was very accommodating, made sure I have a lift from and back. Super help Excellent services. Quick and kind. I have asked to expedite and David was very accommodating, made sure I have a lift from and back. Super helpful. Thanks, Yaron More

While I am very unhappy with the car I am delighted with Benny. I have never encountered a better service rep. Make sure you keep him! Benny. I have never encountered a better service rep. Make sure you keep him! More