Audi Palo Alto

Audi Palo Alto This is my second time working with the dealership as i traded in the car i had originally purchased and purchased a different trim/model. Over al This is my second time working with the dealership as i traded in the car i had originally purchased and purchased a different trim/model. Over all it was a good experience Radi was extremely helpfully through the whole process. More

Best car buying experience I've ever had Working with Luan and the overall sales process was very pleasant. He was not pushy, was very knowledgeable, and provided great service. He did his be Working with Luan and the overall sales process was very pleasant. He was not pushy, was very knowledgeable, and provided great service. He did his best to guide us to make an informed decision. I did not experience any of the confrontation or sleaziness I have seen in other car dealerships. I was surprised at how everything went so smoothly. More

Car had to be brought in 4 times post a 35,000 mile service Terrible quality of work - I spent time and money to rectify multiple issues with the motor after a standard 35,000 mile service in October. I just re Terrible quality of work - I spent time and money to rectify multiple issues with the motor after a standard 35,000 mile service in October. I just received the car back after the fourth time this week. Very frustrating experience. John dealt with me at the end and is very friendly and helpful - but does not excuse the poor quality of either the car or the work. More

The Service team at Audi Palo Alto did a quick and efficient job! They serviced my Audi Q5 and fixed a few items with no charge. efficient job! They serviced my Audi Q5 and fixed a few items with no charge. More

Efficient and clean operation Audi of PA did what they said they were going to do.....on time, performed the service, washed my car. I waited and enjoyed a productive 1.5 hrs in t Audi of PA did what they said they were going to do.....on time, performed the service, washed my car. I waited and enjoyed a productive 1.5 hrs in their clean showroom/sitting area with excellent wifi, coffee, snacks, etc. A very enjoyable experience. More

Quan Huynh is by far the best customer service agent I’ve worked with at Audi Palo Alto. I request he is always my agent when I bring my car in for service. worked with at Audi Palo Alto. I request he is always my agent when I bring my car in for service. More

Excellent service. The staff is super friendly and they value your time. This was the fastest service ever. I would highly recommend Palo Alto Audi. value your time. This was the fastest service ever. I would highly recommend Palo Alto Audi. More

unscheduled visit prompt efficient and friendly attention given for unscheduled visit. i needed a top up of engine oil, that was hard to find with the outside vendors, prompt efficient and friendly attention given for unscheduled visit. i needed a top up of engine oil, that was hard to find with the outside vendors, i drove up and received immediate attention and advise. grateful with the reception i experienced More

Great Job! Car was finished early, and everything explained to me. Everyone is very helpful and very professional. Getting my car serviced was a very nice experience. Super!! explained to me. Everyone is very helpful and very professional. Getting my car serviced was a very nice experience. Super!! More

Great customer service from Quan! He is very thorough and attentive. Alfred the service manager is also kind and respectful. I highly recommend this shop for all your service needs! attentive. Alfred the service manager is also kind and respectful. I highly recommend this shop for all your service needs! More