Audi Palo Alto

Very reliable service The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my c The service in Palo Alto improved tremendously. Now I received an outstanding customer service. a loaner vehicle was ready for me. TheService on my car was ready on time. More

Oil Change Service was quick and prompt and performed on the same day. Service technician, Quan Huynh, was very friendly and efficient. Also provided a ride home Service was quick and prompt and performed on the same day. Service technician, Quan Huynh, was very friendly and efficient. Also provided a ride home. More

Great sales team, but did not appreciate the bad cop finance Radi was fantastic. Audi USA messed up my order and delivered my e torn to the wrong state. Radi found another and got it to me with only a few weeks Radi was fantastic. Audi USA messed up my order and delivered my e torn to the wrong state. Radi found another and got it to me with only a few weeks wait with no cat. Boo Audi USA but yay Radi at Audi Palo Alto. But then boo finance guy- no one ever told me that Routine maintenance for three years of my lease was not covered by Audi as, it was covered by my previous Volvo dealership. You would think that such an expensive Car in a luxury brand would cover maintenance for three years. So I got squeezed out of another $2000 by the finance guy who made it very unclear what my options were. I finally signed up for something just to get out of there so I wouldn’t miss my kids volleyball game. Oh well, it’s a fantastic car and I’m lucky to have it. More

Very accommodating and welcoming. Mila was wonderful. Her depth of knowledge on all of the Audi models was most impressive. She was easy to work with and made purchasing an Audi as exh Mila was wonderful. Her depth of knowledge on all of the Audi models was most impressive. She was easy to work with and made purchasing an Audi as exhilarating as I wanted it to be. Had great test drives and ultimately settled on the SQ5 which is very fun. Finance was easy as well and overall experience I would recommend. More

John Su was my advisor and his service was exceptional. He was very knowledgeable and got back to me in a timely manner. I would go back to John! He was very knowledgeable and got back to me in a timely manner. I would go back to John! More

Quick helpful staff Very prompt. Listened to my concerns and accommodated additional issues that I realized late to ask. Courteous service and friendly staff all around. Very prompt. Listened to my concerns and accommodated additional issues that I realized late to ask. Courteous service and friendly staff all around. Would come back again. More

Fantastic experience Bought a new 2020 Q5 and had a terrific experience! The dealership staff was very friendly and helpful, and we feel like we got an excellent price. Bought a new 2020 Q5 and had a terrific experience! The dealership staff was very friendly and helpful, and we feel like we got an excellent price. More

Amazing Great service and very friendly sales crew.Travis and Richard helped me find the exact car I wanted. This dealership is beautiful and I can’t express Great service and very friendly sales crew.Travis and Richard helped me find the exact car I wanted. This dealership is beautiful and I can’t express how amazing this experience was. More

Super friendly and proactive communication Benny was very welcoming and helpful. Only later I found out it was his first day- so extra amazing that he could jump right in and help me get my ca Benny was very welcoming and helpful. Only later I found out it was his first day- so extra amazing that he could jump right in and help me get my car service underway. Great hire! Nice service, too! More

Very professional and courteous salesperson and finance manager ! Would definitely recommend them to others ! The atmosphere at Audi of Palo Alto is very friendly and they provide excellent customer servi manager ! Would definitely recommend them to others ! The atmosphere at Audi of Palo Alto is very friendly and they provide excellent customer service ! More