
Audi Palo Alto
Palo Alto, CA
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2,832 Reviews of Audi Palo Alto
High Marks Pleasant personnel; excellent service including Lyft ride home. I dos wish the recal parts had been available much sooner. Rather long wait from not Pleasant personnel; excellent service including Lyft ride home. I dos wish the recal parts had been available much sooner. Rather long wait from notice to repair, but that's probably a corporate issue, not local. More
Great service Very professional, work completed on schedule. I appreciated the video summary. The loaner car was very helpful. Proud owner of two Audi’s from Pal Very professional, work completed on schedule. I appreciated the video summary. The loaner car was very helpful. Proud owner of two Audi’s from Palo Alto Audi. More
Friendly Efficient Experience Service is professional, friendly and efficient from all involved. Communication from my advisor Kevin was excellent. I also love that I always get Service is professional, friendly and efficient from all involved. Communication from my advisor Kevin was excellent. I also love that I always get a free loaner. More
Recall fixes and inspection The servicing was comfortable and easy. They explained things about why it was recalled and gave an complimentary wash. Benny was friendly,quick and g The servicing was comfortable and easy. They explained things about why it was recalled and gave an complimentary wash. Benny was friendly,quick and gracious. More
Great service! The service people are very nice. The wait time is less than before. The waiting environment is nice too. The only thing is the internet access is lim The service people are very nice. The wait time is less than before. The waiting environment is nice too. The only thing is the internet access is limited and no service for att. More
Always a great time buying an Audi with Radi Ask for Radi Tamimi, great personality and very knowledgeable. He just sold me my 3rd Audi. Best person to car match-maker ever. Thank you Ask for Radi Tamimi, great personality and very knowledgeable. He just sold me my 3rd Audi. Best person to car match-maker ever. Thank you More
S5 Maint Courteous thoughtful and kept me informed on work and timeline. Was willing to go over a second time with questions. I will return Thanks for listen Courteous thoughtful and kept me informed on work and timeline. Was willing to go over a second time with questions. I will return Thanks for listening More
Great service, friendly staff, very professional John Su is an exceptional service representative. He makes the service experience run seemlessly. He is smart and efficient and so helpful. Ludmi John Su is an exceptional service representative. He makes the service experience run seemlessly. He is smart and efficient and so helpful. Ludmilla Hazan sold me my first Audi 3 years ago. They were terrific and I win the process of working with them on a new car. More
Bruce was great at Palo Alto Audi We had a good experience with Bruce Andreu, low key, very attentive, helpful, patient with all our questions. Expedited the transaction once we finali We had a good experience with Bruce Andreu, low key, very attentive, helpful, patient with all our questions. Expedited the transaction once we finalized the sale. More
Radio so helpful! I was waiting for service to finish and casually talking to Radi about trade in. He noticed that a loaner became available and set me up so that I cou I was waiting for service to finish and casually talking to Radi about trade in. He noticed that a loaner became available and set me up so that I could get some errands done instead of waiting. So helpful and great customer service! More