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Audi Palo Alto

Palo Alto, CA

4.1
2,836 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,836 Reviews of Audi Palo Alto

November 12, 2019

New Car Purchase Had a great experience with Bruce and the larger team at Audi Palo Alto. We are super happy with our certified pre-owned Audi! Thanks again More

by Cnajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Andreu
November 11, 2019

Smog - needed to pass Brendan was easy to work with, friendly, and responsive. I hope he is the service person assigned to me next time I need my car serviced. More

by HILLARYMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
November 10, 2019

purchase rs7 Luan did an excellent job. answered all my questions and very patient. Luan is also very low pressure. Overall very impressed with the audi dealersh More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luan Nguyen , Christina Ramos
November 08, 2019

Excellent Dealership honored a lower True Car price after it had been raised by the sales manager. In addition agreed to fix minor chips and ding in car. More

by john.feneck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Ramos, Radi Tamimi
November 08, 2019

Service Waited over an hour for a service advisor; then spent about 15 min at the dealership to be told that the parts for my PODS recall needs to be ordered. More

by LEAQuiaNe
Recommend Dealer
No
Employees Worked With
Joe Caffrey
November 08, 2019

Professional sales and support Driving a new S5 Sportback thanks to The staff at Audi Palo Alto. They listened and made a recommendation based on my needs/wants. It was enjoyable to More

by NINEIRON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do Nguyen, Richard Yoneji , Ludmila Hasan , Luan Nguyen
November 08, 2019

Long wait Unfortunately, the service department was very slow to getting the customers checked it but once I was helped the service was good. I did not care fo More

by Rsmith2450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Su, Bruce Andreu, Bruce Andreu
November 08, 2019

Fair charge for replacing spark plugs and ignition coil My 2013 Audi A4’s engine light was on and l scheduled an inspection at Audi Pali Alto. Brendan took the case, he had the card inspected at cost of $25 More

by LIFENGJIANG88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
November 08, 2019

Easy and respectful Michael Low was fantastic! He made the process very smooth and was incredibly helpful. He made sure I would be happy as a long-term customer, instead More

by ilonaholcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Choudhary, Michael Low, Christina Ramos, Paola Tapia
November 08, 2019

Superlative Audi Palo Alto is a lovely place to buy a car. Warm friendly staff, yummy refreshments and beautiful cars! Sales team are low key and professional. Da More

by roxanne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Young
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