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Audi Palo Alto

Palo Alto, CA

4.1
2,838 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

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2,838 Reviews of Audi Palo Alto

November 08, 2019

Easy and respectful Michael Low was fantastic! He made the process very smooth and was incredibly helpful. He made sure I would be happy as a long-term customer, instead More

by ilonaholcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Choudhary, Michael Low, Christina Ramos, Paola Tapia
November 08, 2019

Superlative Audi Palo Alto is a lovely place to buy a car. Warm friendly staff, yummy refreshments and beautiful cars! Sales team are low key and professional. Da More

by roxanne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Young
November 07, 2019

Excellence is an understatement I started my car shopping journey about 6 months ago. I was looking for the just right blend of luxury and performance. I ruled out electric as I was More

by matthewcague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Victor, Christina Ramos
November 07, 2019

Over promise Originally promised loaner car. But then none were available. Rescheduled and S again not provided a loaner car. But sure why Service is over promisin More

by Wayne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roger Gray
November 07, 2019

Great buying experience I worked with Rami and he made for a great purchasing experience. He took care of me and went above and beyond. Left feeling great and would certainly More

by simon.chuang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Luis, Bruce Andreu, Radi Tamimi
November 07, 2019

Great Cyrus handled logistics and appointment changes very well with a clear customer focus and pragmatic approach. He arranges Uber rides both ways and ca More

by CHORSTMAN145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Surena
November 07, 2019

Poor communication Getting my car in was straightforward. I made a reservation online on a day I could get a loaner car. When I got there, they had no loaners available, More

by RAHONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Su
November 07, 2019

Glad this is my local service center! I really like the service personnel at Audi Palo Alto. They are professional, personable and friendly. I’ve dropped by a few times for various reasons More

by YSCHEFFOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gray
November 07, 2019

Beautiful person. Both inside and out. She made my visit there amazing. Christina eased our nerves with her personable approach and empathy. It was like hanging out with a best friend. More

by Rysmi
Recommend Dealer
Yes
Employees Worked With
Christina Ramos, Christina Ramos
November 06, 2019

Enormous delay I arrived promptly for my 10:15 appointment for a recall service. It was about 11:25 or 11:30 before a service representative dealt with my situation More

by Arthur
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jon Bittrolff
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