Audi Palo Alto

Travis and Drew were great! Felt like we got a good deal and lots of help. The payment process took a little longer due to multiple customers. Maybe add more check out staff. Felt like we got a good deal and lots of help. The payment process took a little longer due to multiple customers. Maybe add more check out staff. More

Friendly knowledgeable staff I was trying to setup Audi Connect with the sales, spent about half an hour with no luck, then the receptionist points me to this staff and he was abl I was trying to setup Audi Connect with the sales, spent about half an hour with no luck, then the receptionist points me to this staff and he was able to set it up within 5 minutes. More

New car orientation Difficult to schedule but good service once the appointment was scheduled. Mailed me the wrong tag plate but resolved it during this appointment. Over Difficult to schedule but good service once the appointment was scheduled. Mailed me the wrong tag plate but resolved it during this appointment. Overall decent service. More

Entirely professional, timely, courteous, and reachable My first maintenance with my 2018 Q7: Cyrus was able to accommodate me and was very attentive, and easy to reach by text. The car was ready on time, My first maintenance with my 2018 Q7: Cyrus was able to accommodate me and was very attentive, and easy to reach by text. The car was ready on time, and when I had a question after I had driven home, Cyrus arranged for the mechanic who worked on it to assist me and answer my concerns. Above and beyond the call of duty. More

First car purchase, seamless process Luan Nguyen made the process of buying my first car so seamless. I got a great price and great relationship after the purchase as well. Luan continual Luan Nguyen made the process of buying my first car so seamless. I got a great price and great relationship after the purchase as well. Luan continually checks on his customers well after he sale is over. Any questions about the car he is happy to help. I will be buying all my audis here in the future. More

I love the audi I been visit different Audi looking for the Audi Q5, Palo Alto is the best one, Bruce giving be a good offer, and helping me to know how does the vehi I been visit different Audi looking for the Audi Q5, Palo Alto is the best one, Bruce giving be a good offer, and helping me to know how does the vehicle working, and they also have the technician contact me after I bough the car, I can appointment or ask by text anytime. More

Great Sales engagement I went to Audi to buy a certified pre-owned Q5. I found one at an excellent price. David was a pleasure to work with. He was very straightforward in I went to Audi to buy a certified pre-owned Q5. I found one at an excellent price. David was a pleasure to work with. He was very straightforward in the transaction and gave me a thorough breakdown on the features and functionality of the vehicle. It made the overall experience very positive. More

Thanks! We'd like to give a special Thanks to David who was a HUGE help the whole day! He made sure all our questions were answered and the entire experience We'd like to give a special Thanks to David who was a HUGE help the whole day! He made sure all our questions were answered and the entire experience worth it. More

Car kept for over a week but problem not solved. Maybe it’s that Audi’s have problems that are unfixable, I don’t know. It still has a problem nobody has been able to fix it’s that Audi’s have problems that are unfixable, I don’t know. It still has a problem nobody has been able to fix More

First service of our Q7 Very good service, thorough and efficient, friendly staff. We especially appreciate the advice from Luan, who sold us the Q7 a year ago and continues Very good service, thorough and efficient, friendly staff. We especially appreciate the advice from Luan, who sold us the Q7 a year ago and continues to help us when we have questions about this car and new Audi models. More