Back

Audi Palo Alto

Palo Alto, CA

4.1
2,837 Reviews

1730 Embarcadero Rd

Palo Alto, CA

94303

Directions

By Type

2,837 Reviews of Audi Palo Alto

October 30, 2019

Service feedback BRENDAN was amazing. He knew exactly what was needed, outlined it for me, and got me in and out in less than 15 mins. Everything was perfect. More

by ALKA.PHULWANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
October 30, 2019

easy and quick Great service video of inspection was informative. A new addition? Only problem was wait for check-in. Sat in the car for 75 minutes. Way too lon More

by PGRROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
October 30, 2019

Excellent experience! Working with David was a breeze and he helped me pick the right car. He was patience and definitely listened to what I wanted/needed. Will most likely More

by brew650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Oliva, David Young, Jon Bittrolff
October 30, 2019

Physical Damage to my Car Physical Damage to my car when an employee drove my car into another. I went in for a recall & routine service. They missed the promised due date so t More

by walt7
Recommend Dealer
No
Employees Worked With
John Su
October 30, 2019

Well organized This year , Audi Palo Alto more organized... than previous years, with tag numbers 1,3,4 ,5 take turn as service advisor knows which cars . I have oil More

by Jamespham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Surena k Cyrus
October 29, 2019

Best price - easy to deal with We shopped many Audis at different dealers. Once we located the car with the equipment package we wanted, making the deal couldn't have been easier. More

by charles44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rik - finanace, Radi Tamimi
October 28, 2019

Recall notice Got a recall notice for my audi. It was easy to make appt and they did the work while i waited. Clean neat and professional More

by CHARLIE9130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Currey, John Su
October 28, 2019

I lost my remote key, bought a new one, and needed to get it programmed. I made an appt and had a safety recall installed on the passenger side at the same time. I waited at the dealer and my car was ready a More

by Birchles
Recommend Dealer
Yes
Employees Worked With
John Su
October 26, 2019

Too busy to make things right The staff were friendly, but they were just too busy to make things right. I dropped my car for a safety recall service and was told to pick it up sa More

by YY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendan Barth
October 26, 2019

Great service by Brendan and he was amazing The dealership had much longer wait despite the appointment because they were understaffed and had only 2 people. Feel bad for the two working but tou More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Barth
...
98
...