Audi Palo Alto

Audi air bag recall Very quick and friendly. Hope there was a loaner available though. Also explained what my iPhone was disconnecting. Thank you very much. Arash Golbon. Very quick and friendly. Hope there was a loaner available though. Also explained what my iPhone was disconnecting. Thank you very much. Arash Golbon. Menlo Park. More

Audi Palo Alto Service Friendly, efficient, timely service. The waiting areas are modern, good internet access and well stocked with snacks and beverages. Travel to back Friendly, efficient, timely service. The waiting areas are modern, good internet access and well stocked with snacks and beverages. Travel to back to my place of business and back to the dealership was very timely. John Su is trustworthy, friendly and professional. More

Quality experience I have been a long time Audi owner and I brought my A6 to Freemont Audi for servicing even though I didn’t buy my car there and it was my first visit I have been a long time Audi owner and I brought my A6 to Freemont Audi for servicing even though I didn’t buy my car there and it was my first visit the service team treated me like family and rolled out the red carpet. Totally great experience. More

Great inventory Wonderful, knowledgeable, caring team. There to help in every way! Omar a terrific young man. We purchased a used car, e-golf and he was thorough and Wonderful, knowledgeable, caring team. There to help in every way! Omar a terrific young man. We purchased a used car, e-golf and he was thorough and accommodating in everything we needed. More

Great service and communication This was the fastest I have ever bought a car. Great communication and smooth financing. I got a great deal on my used Audi. My 1st choice when buy This was the fastest I have ever bought a car. Great communication and smooth financing. I got a great deal on my used Audi. My 1st choice when buying my next car. More

Purchasing a used automobile From the minute we walk in till we actually purchased a vehicle everyone was friendly and helpful. Our salesman Omar Rubio was super, very profession From the minute we walk in till we actually purchased a vehicle everyone was friendly and helpful. Our salesman Omar Rubio was super, very professional, helpful and knowledgeable. More

Audi care and recall Service was friendly and dealership provided ride to house. Customers should be addressed by someone when they enter service area. So they know where Service was friendly and dealership provided ride to house. Customers should be addressed by someone when they enter service area. So they know where they are in a queue. More

Great, Professional Service John Su was friendly and delivered professional service. He provided detailed explanation of services completed on my Q5 and went out of his way to lo John Su was friendly and delivered professional service. He provided detailed explanation of services completed on my Q5 and went out of his way to locate a loaner vehicle for me. I recommend asking for John next time you bring your car in for service. Also want to mention the courtesy vehicle loaner representative (John) was absolutely friendly, polite, and professional. He quickly got me into a great loaner vehicle (A4) and set me on my way. More

Great service on time I was very impressed with the service I received at Audi. I was treated with respect, quoted a reasonable price, and the work was done quickly and wel I was very impressed with the service I received at Audi. I was treated with respect, quoted a reasonable price, and the work was done quickly and well. Even my courtesy car was fantastic. Roger was personable and attentive and I felt cared for. I would definitely go back again. More

Average experience Responsiveness was average. Difficult to get tint to talk to the right person. Don’t return phone calls. Car was not cleaned properly at delivery t Responsiveness was average. Difficult to get tint to talk to the right person. Don’t return phone calls. Car was not cleaned properly at delivery time. Needed to clean it myself. I have some follow up questions that have not been answered. More