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Audi Pasadena
Pasadena, CA
1,018 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,018 reviews
April 28, 2023
Adrian helped get me into a new Audi A6. He made the process seamless and my wife and I were in and out within 45 minutes. It was the most stress free experience I've had at a dealer. He made the process seamless and my wife and I were in and out within 45 minutes. It was the most stress free experience I've had at a dealer. More
by evanhenke
Employees Worked With
Adrian Marin
April 27, 2023
I was very pleased with my experiences at Audi Pasadena. Including finance, sales and service. A very compassionate group of people. A special shoutout to Karsten, You're the best. Including finance, sales and service. A very compassionate group of people. A special shoutout to Karsten, You're the best. More
by fayjy1
Employees Worked With
Karsten Tschaepe, Johnny Borja
April 27, 2023
Best experience buying a car I've ever had. Rick was very easy to work with and a cool guy. Quick responses to my texts and explained everything so I understand. From one salesman to another he Rick was very easy to work with and a cool guy. Quick responses to my texts and explained everything so I understand. From one salesman to another he did great. Vianka was very friendly and worked with me to get a good deal. The finance lady went out of her way to give me food when I was hungry. The detail department made my car look great on the way out. I'm really looking forward to building a relationship with Audi Pasadena. I'll get the RS6 soon! More
by jiddings
Employees Worked With
Ricardo "Rick" Torres
April 13, 2023
I negotiated purchase of vehicle online with the dealership’s Internet fleet group. Process was seamless and hassle free. Vehicle, pricing, etc were as negotiated once I arrived at dealership to com dealership’s Internet fleet group. Process was seamless and hassle free. Vehicle, pricing, etc were as negotiated once I arrived at dealership to complete the transaction. Everything about this experience was efficient, professional, and courteous. Would use this dealership again if purchasing another Audi. More
by eddie_gallardo
Employees Worked With
Ricardo "Rick" Torres, David Carter
April 11, 2023
We negotiated online with Daniel. He was very responsive and respectful. We got honest answers and were treated well. It was a fair price on a good vehicle. The woman in Finance was v He was very responsive and respectful. We got honest answers and were treated well. It was a fair price on a good vehicle. The woman in Finance was very straightforward, cordial and easy to work with. More
by dan.mickey.doughty
Employees Worked With
Daniel Allen
April 10, 2023
This is the sixth Audi I have purchased from Rusnak. I live much closer to other dealers, but this is the place that remembers me and welcomes me back -- whether it is to buy a car or just to have them I live much closer to other dealers, but this is the place that remembers me and welcomes me back -- whether it is to buy a car or just to have them pull a nail from my tire. They are knowledgeable, courteous, respectful, and willing to go the extra mile. Karsten Tschaepe is the best. More
by KNuriRobins
Employees Worked With
Karsten Tschaepe
