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Audi Pasadena

Pasadena, CA

Overview
Employees
Reviews
Vehicles
4.9
1,019 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,019 reviews

January 29, 2023

I had the best service experience here with Rudy Ramirez! Thank you for making this a memorable experience. More

by vicariotanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
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Feb 01, 2023 -

Audi Pasadena responded

Hi, thank you so much for your positive comments about Audi Pasadena! If you have any further questions, please give us a call. We're always happy to help!

Feb 06, 2023 -

Audi Pasadena responded

Hi Vicariotanya, we are very happy to have Rudy provided you with such a positive experience!

January 29, 2023

This is the 2nd audi I have bought from Karstan . He is always a professional, knowledgeable and helpful . He is a stellar representation for the Audi Brand. More

by Alexm622
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karstan
Report | Print
Jan 31, 2023 -

Audi Pasadena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2023

The entire transaction was pretty smooth. I wish it could have bene faster, but that's the way car buying is. Everything worked out well. More

by gm5851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sevag Mazlemian
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Jan 31, 2023 -

Audi Pasadena responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2023

Very Professional team. Mathew and Ivan were a great help and got me through the whole process quickly and easily. Love my car and look forward to using Rusnak Audi again in More

by Armenb24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Avanesian
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Jan 27, 2023 -

Audi Pasadena responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Pasadena. We hope to be of service to you again in the future. Best wishes, Audi Pasadena

January 24, 2023

Could not speak more highly of the fantastic service that Karsten Tschaepe gave me in buy my Q7 Audi when the lease expired. He went out of his way to help me with all the paperwork and important information More

by tcummings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Report | Print
Jan 27, 2023 -

Audi Pasadena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you're ever in need of more help, please let us know!

January 20, 2023

Great service department. My advisor Rudy always helps me and is a pleasure to work with! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Report | Print
Jan 23, 2023 -

Audi Pasadena responded

Hi Brandon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Rudy Ramirez always makes sure my cars get the proper treatment, always a pleasure dealing with him. More

by r_gutierrez85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Report | Print
Jan 22, 2023 -

Audi Pasadena responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

January 19, 2023

Took my car in and Rudy Ramirez took care of me handled my problems with professionalism and great customer service and communications with me , 5stars review More

by whatsupG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Report | Print
Jan 22, 2023 -

Audi Pasadena responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Audi Pasadena

January 18, 2023

I did a buyout of my Audi lease and found the process very easy. It was handled very professionally, quickly and seamlessly. More

by gluvjoy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Report | Print
Jan 20, 2023 -

Audi Pasadena responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

Did lease buyout. Excellent experience, Easy transition- very direct and straight forward. Paperwork accurate. Karsten Tschaepe managed the buyout and was very pro More

by jarrington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe
Report | Print
Jan 18, 2023 -

Audi Pasadena responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Pasadena! If you have any further questions, please give us a call. We're always happy to help!

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