Audi Pasadena

I had an excellent experience with the service advisor during the repair of my car - very helpful and responsive. Also, the staff is patience and informative, thank you! during the repair of my car - very helpful and responsive. Also, the staff is patience and informative, thank you! More

I would recommend to all of my friends The Best car dealership Mike is very helpful me and my friends always come Here to get a new vehicle . dealership Mike is very helpful me and my friends always come Here to get a new vehicle . More

Good service. Excellent explanation about everything my car needed. The person in charge gave me the best service ever. I recommend this place for sure. car needed. The person in charge gave me the best service ever. I recommend this place for sure. More

Henry Perez came through for me as usual! The tire pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked u pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked up and my car was ready! When I received it back, it was cleaner than when I left it! I have my car serviced at Rusnak because of the outstanding service provided by Henry Perez!!! More

Great Sales Experience, New Audi Q8 Ivan provided a great price for an online request for a 2019 Audi Q8 Premium Plus. No haggling. No pressure. Aggressive price and it was better than c Ivan provided a great price for an online request for a 2019 Audi Q8 Premium Plus. No haggling. No pressure. Aggressive price and it was better than competitors within 100 miles. The deal was complete before I arrived at the dealership with a cashier's check. I was on my way in an hour or so. A very pleasant experience. Before I left, they walked me through the Audi MMI user experience and other features about the car. I cannot recommend Ivan and Rusnak more highly. Most dealers wanted me to come in to talk price and then haggle. More

Smooth and stress-relieving Right in the busy rush just before Christmas I hit and damaged my left wheel while turning. I managed to drive to Rusnak and was greeted with concer Right in the busy rush just before Christmas I hit and damaged my left wheel while turning. I managed to drive to Rusnak and was greeted with concern, patience, and compassion. A tire and wheel adviser was called to determine whether I needed a new wheel or just the tire. I was advised to have the wheel replaced. The service adviser located a matching wheel in Germany which would take 10-14 days to arrive. After 2 days of an Enterprise rental, the service adviser arranged for a complimentary "loaner" for me which save me hundreds of dollars. The entire time I was kept apprised of the progress of the repairs and updated as needed. My calls to the adviser were returned almost immediately. My car was completely checked for further damage and needed service. The repairs were completed in a timely manner and the car looks great again. More

Great deal and excellent customer service I'd like to say I ended up at Rusnak Audi as a result of an unfortunate event. I had an accident and totaled my car. My dad and I decided to stop by j I'd like to say I ended up at Rusnak Audi as a result of an unfortunate event. I had an accident and totaled my car. My dad and I decided to stop by just to look at the new Audi q3 since I had not seen close look nor had a test drive, on our drive back home to Orange County. As soon as we walked in we were welcome by Jose. Jose was very nice and put all his effort into helping us to come to a deal on a price that I would be able to afford. It all worked out in just a few hours on my Audi Q3 was ready to go. I can't recommend Rusnak Pasadena enough! The car is beautiful and loving it already. Thanks for the great awesome experience. Very exciting to be part of the Audi family. More

Great service by the service department rep I got my car back really fast and was able to get my service done. I recommend them back really fast and was able to get my service done. I recommend them More

Great experience and painless. Larry was great during the entire process as the communication is great during and even after the purchase. I highly recommend Larry entire process as the communication is great during and even after the purchase. I highly recommend Larry More

NEW CAR PURCHASE Excellent price and service. Ivan was very professional, courteous and straightforward. He made the process very easy at the best possible price. I wo Excellent price and service. Ivan was very professional, courteous and straightforward. He made the process very easy at the best possible price. I would definitely purchase another vehicle from Rusnak Pasadena Audi again. More