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Audi Pasadena

Pasadena, CA

4.9
1,018 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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2965 E. Colorado Blvd

Pasadena, CA

91107

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Showing 1,018 reviews

July 14, 2019

Purchase couldn’t have gone any smoother Ivan went over and above on this transaction. Kim in financing was also very helpful. They were both very helpful and transparent with the negotiation More

by Kflala
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ivan Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
Jul 15, 2019 -

Audi Pasadena responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us!

July 13, 2019

Amazing Service! Always so helpful and professional. Johnny was a pleasure to work with and really does a great job at customer service. I would highly recommend him! More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jul 14, 2019 -

Audi Pasadena responded

Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

July 12, 2019

Excellent Service We are always pleased and impressed with the service from Rusnak Audi. Johnny Borja is consistently so delightful and professional. Rusnak Audi serv More

by Audidriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jul 12, 2019 -

Audi Pasadena responded

Hi there, thank you so much for the great review! We are happy to hear Johnny has given you excellent service. Come and see us again!

July 12, 2019

Great service! Extremely helpful and quick. Everything was completed accurately and right the first time. I really appreciated Christians attention to detail and gre More

by ovalle.n.ruth@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 12, 2019 -

Audi Pasadena responded

Thank you for the five stars, Ruth! We are glad to see that you were taken care of so well and in a timely manner. We'll be sure to pass along your compliments to Christian as well. You're welcome back at any time.

July 11, 2019

Excellent customer service from very knowledgeable staff My sales service advisor Henry Perez took care of me immediately and was extremely helpful. He called to keep me updated with the status while my ca More

by Connie20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2019 -

Audi Pasadena responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!

July 11, 2019

Best Service in So Cal I have had both of my Audis serviced at Rusnak for their entire lives. Henry Perez is the best. Very good about getting me into new, quality loaner c More

by Tizjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Borja, Customer Service
Jul 12, 2019 -

Audi Pasadena responded

Tizjon, thank you for letting us know that Henry is pleasing our guests. He works hard to make sure that all the bases are covered. Accurate and efficient services are our specialty. Have a great day and visit again soon.

July 11, 2019

Leased car purchase Purchased my leased car. dealership very accommodating and service oriented. Recommended a credit union for financing and delivered all paperwork to m More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lina Berkes
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the excellent review! We are happy to hear that your experience was so smooth and hassle-free. Please come back at any time if we can assist you with anything else.

July 11, 2019

Extraordinary Service! I went to Rusnak Audi service for a recall. I received extraordinary service from advisor, Johnny Borja. He treated me with such care you would have t More

by Tuffym1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Borja
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the five stars! We are happy to hear that Johnny made you feel at home and like the valued customer that you are. We look forward to working with you again!

July 10, 2019

Impeccable service Always best service. Just great team work from sales to service dept. and in between..... Never had any issues with Rusnak. Always completely satis More

by Big Bang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ramirez , Kyriakos Koniotis, Ian De Los Reyes, Customer Service
Jul 11, 2019 -

Audi Pasadena responded

Thank you for the positive feedback! We are happy to know that you are always provided with the best service from both the sales and service teams. We value your business and we appreciate you recommending us. We look forward to any future visits!

July 09, 2019

Jose in service is excellent Jose in service did an excellent job. He was friendly, punctual and communicated well. We look forward to utilizing this dealership again. Thank you v More

by JT1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
Jul 09, 2019 -

Audi Pasadena responded

Thank you for the five-star review! We are so glad to hear that Jose made a positive impact on your experience, and we will make sure to thank him!

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