Audi Pasadena

Audi Service Appointment Everything was very efficiently taken care of. Staff was cheerful. Bluetooth was set up on the spot. Car rental was seamless. Overall A+ rating. I Everything was very efficiently taken care of. Staff was cheerful. Bluetooth was set up on the spot. Car rental was seamless. Overall A+ rating. I will be back! More

Great experience knowledgeable personal attention. Stoped by to see the new A4's to replace my 14 Scuba blue, Rick Torres was very amiable, helpful and most of all knowledgeable. I love the new dash, Stoped by to see the new A4's to replace my 14 Scuba blue, Rick Torres was very amiable, helpful and most of all knowledgeable. I love the new dash, now debating between an other A4 or perhaps an S3 this time. I ever talked to Omega but your system won't let me skip it!! More

Excellent Jared was fast, efficient, nice and helpful. I would definitely appreciate his help in the future. He got my car back to me when i needed it. He was a Jared was fast, efficient, nice and helpful. I would definitely appreciate his help in the future. He got my car back to me when i needed it. He was a pleasure to work with. More

Scheduling is a hassle Too much phone tag with service scheduler. Recorded message says unparalleled fast response but it's isn't reality. Once on the phone, person is very Too much phone tag with service scheduler. Recorded message says unparalleled fast response but it's isn't reality. Once on the phone, person is very nice. More

Customer service Excellent experience! From the moment I was greeted to the to the moment I picked up my vehicl... great service provided by Jared Saucedo. In addit Excellent experience! From the moment I was greeted to the to the moment I picked up my vehicl... great service provided by Jared Saucedo. In addition, I was able to get a loaner, which was exactly the type of car I currently drive. 😊 More

Safety recall service Jim was very professional and updated me on the status of the service before the promised time. The service was completed ahead of schedule on the day Jim was very professional and updated me on the status of the service before the promised time. The service was completed ahead of schedule on the day. More

Audicare Excellent all around. Shuttle driver included. Everyone involved with the entire process was very polite and professional. I would definitely recommen Excellent all around. Shuttle driver included. Everyone involved with the entire process was very polite and professional. I would definitely recommend this Audi service facility. More

Great experience at Rusnak Audi My husband and I recently bought a Q7 and a Q5 from Rusnak Audi. We received the upmost care and service. Gilbert Tapia was our salesperson and he wa My husband and I recently bought a Q7 and a Q5 from Rusnak Audi. We received the upmost care and service. Gilbert Tapia was our salesperson and he was absolutely wonderful. He found us the exact cars that we were looking for. It wasn't an easy feat but Gilbert was very hardworking and kept us updated on the search. Both of us couldn't be happier with Rusnak Audi and Gilbert Tapia. We highly recommend them. We would happily refer anyone that may be looking for a car to Rusnak Audi. More

Above and beyond I haven't had any issues with my car, so I've only brought it for service for recall items. Both times, I received prompt, extremely courteous service I haven't had any issues with my car, so I've only brought it for service for recall items. Both times, I received prompt, extremely courteous service. I requested a loaner car both times. Once I got an A4 to borrow while my car was being fixed. The other time, they didn't have any loaners left, so they covered the Enterprise rental for me. Nice touches include a fancy coffee machine that makes lattes and espressos, and pastries from Porto's. They also wash your car for you before returning it. Love Rusnak! More

Low Pressure, High Knowledge Leasing the A3 eTron is our first encounter with an electric hybrid. We had a lot of questions, Rick had a lot of answers. He stayed with us through t Leasing the A3 eTron is our first encounter with an electric hybrid. We had a lot of questions, Rick had a lot of answers. He stayed with us through the end, even though it was late, to make sure we drove off the lot with smiles on our faces. Nice team. But we knew that...been there years before. Will be back again. More