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Audi Pasadena
Pasadena, CA
967 Reviews
Serving Pasadena and the surrounding areas since Audi's entry into the US in 1970, Rusnak Audi remains one of the largest volume Audi dealers in the country year after year. Our formula of long-term team members delivering superior customer satisfaction and competitive pricing has worked until now - and we intend to stay with it! Experience a Higher Standard: The Rusnak Standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 967 reviews
March 07, 2017
Above and Beyond Service Henry Perez helped me with two software updates and some brake noise issues my A5 was experiencing. From start to finish, I was always given a status Henry Perez helped me with two software updates and some brake noise issues my A5 was experiencing. From start to finish, I was always given a status update and a full explanation of what was done and what to potentially look out for during my next visit. I would definitely recommend Rusnak Audi and Henry. More
by yakigyoza
Employees Worked With
Henry Perez
Helpful March 07, 2017
A truely professional dealership! Start to finish, all involved in this sale provided excellent service. Ivan, Nito, Tech assistance and the finance dept all were a pleasure to work wi Start to finish, all involved in this sale provided excellent service. Ivan, Nito, Tech assistance and the finance dept all were a pleasure to work with. More
by Larry
Employees Worked With
Ivan and Nito
March 04, 2017
Great customer service! Anthony was professional and Anthony in Pasadena Audi was extremely helpful. It was probably the best car-buying experience I've ever had!!! I've a Anthony was professional and Anthony in Pasadena Audi was extremely helpful. It was probably the best car-buying experience I've ever had!!! I've appreciated the service overall at Rusnak. More
by TERRENCER7
Employees Worked With
Anthony Robels
February 28, 2017
Quick and easy! Henry was professional and on top of everything. Followed up as promised and I was back in my car within 24 hours. No issues whatsoever. Henry was professional and on top of everything. Followed up as promised and I was back in my car within 24 hours. No issues whatsoever. More
by ALBERT HWANG
Employees Worked With
Henry Perez
February 27, 2017
Excellent customer service The sale was informative, and Koni in Pasadena was extremely helpful. It was expedited in a speedy and friendly way, and reminded me how much I've a The sale was informative, and Koni in Pasadena was extremely helpful. It was expedited in a speedy and friendly way, and reminded me how much I've appreciated the service overall at Rusnak. More
by carguykoni1234
Employees Worked With
Koni Konotis
February 23, 2017
Audi Purchase on the Rainiest Day! My boyfriend and I drove down to Pasadena from Santa Barbara on the rainiest day here in 22 years! Needless to say, it was a treacherous drive and we My boyfriend and I drove down to Pasadena from Santa Barbara on the rainiest day here in 22 years! Needless to say, it was a treacherous drive and we did everything to prepare by phone with George our salesman, before arriving. George made the entire experience flow effortlessly. The pre-owned, certified Audi Q5 I purchased is beautiful and I was very happy with the whole experience! More
by Happyaudi
Employees Worked With
February 17, 2017
It was a very plesant n friendly experience. The staffs are extremely professional and have excellent knowledge of the product lines. This is already my 6 automibles purchased from this dealershi The staffs are extremely professional and have excellent knowledge of the product lines. This is already my 6 automibles purchased from this dealership and I' m sure there will be many more to come in the future. More
by louiedavid
February 17, 2017
Too Perfect!!! Rusnak And Larry Gootkin is a pleasure to do business with. Very professional and courteous. Larry explained every detail about my A-7 which really bl Rusnak And Larry Gootkin is a pleasure to do business with. Very professional and courteous. Larry explained every detail about my A-7 which really blew my mind! It's an honor to be in the Audi and Rusnak family. More
by Mark Amezquita
Employees Worked With
Larry Gootkin
February 17, 2017
Hooray for Rusnak, Niko & Aaron! I bought my 1st Audi at Santa Monica Audi. It was a horrific, traumatic experience and I was nervous about getting another Audi. I walked into Rusnak I bought my 1st Audi at Santa Monica Audi. It was a horrific, traumatic experience and I was nervous about getting another Audi. I walked into Rusnak Audi cautious and nervous but I have to tell you that Niko & Aaron have completely restored my faith in Audi. I never thought I would ever write this about a car dealership but Rusnak is hands downs the best customer service I've ever received when buying a car. I've had a VW, 2 BMW's, and now, this is my 2nd Audi and out of all of my car experiences, this was hands down the best car experience I've ever had. I had a minor issue with my new Audi that was very upsetting to me yet Niko & Aaron went out of their way to fix the issue and make sure I left happy. Mission accomplished! I am very happy, I am totally in love with my car and Rusnak has a new fan in me. I look forward to getting my next Audi from them. More
by NataliaG
Employees Worked With
Aaron & Niko
February 11, 2017
Vince I appreciate Vince Stamegna ...he is the reason I would consider another AUDI, He makes everything so much easier. My lease is up soon...now I have a I appreciate Vince Stamegna ...he is the reason I would consider another AUDI, He makes everything so much easier. My lease is up soon...now I have a decision to make. More
by Cynthia Luczyski
Employees Worked With
Vincent Stamegna
