Audi Pasadena

I have purchased two Audis over the past year from Rusnak. I was treated very well by all I came in contact with. Both deals were handled flawlessly from my initial contact thru negotiating, taking ca Rusnak. I was treated very well by all I came in contact with. Both deals were handled flawlessly from my initial contact thru negotiating, taking care of the paperwork and finally delivery. I am not the easiest individual to deal with but these people jumped thru hoops to earn my business. I could have bought from any of a number of dealers in the area. Some quite frankly more conveniently located to me. I am a Rusnak customer for a reason. They were, all things considered, far and away the best Audi dealership I came in contact with. No games or BS, just a convenient and fair deal. More

great showroom that invites people in to see the selection of some of the best car brands with the people to match. Everything was perfect but sooner or later you need the bad news of how much it i selection of some of the best car brands with the people to match. Everything was perfect but sooner or later you need the bad news of how much it is going to cost. Even then Maties , along with the floor manager, continued with excellent service . I would recommend your dealership as well as Maties. Thank you and I love the car Ray Kohler More

I recently bought Toyota Camry 2000 from Rusnak Audi Pasadena for a good price. Salesman Maties Getachew explained to me everything about the car, allowed me to test drive it, and facilitated all the pr Pasadena for a good price. Salesman Maties Getachew explained to me everything about the car, allowed me to test drive it, and facilitated all the practical matters smoothly. I strongly recommend this company to any person who is in need of a good car. More

Provided comprehensive review of the vehicle and giving their pros and cons to what they think. Friendliest customer service and treat you with every respect they could have. Also, they would consider th their pros and cons to what they think. Friendliest customer service and treat you with every respect they could have. Also, they would consider the best pricing option they could offer comparing with other dealership. More

I recently leased a 2010 Audi A6 from Rusnak Audi in Pasadena, CA. I have leased several cars in the past and been pleased with my experience. However, my experience at Rusnak Audit was remarkable. My s Pasadena, CA. I have leased several cars in the past and been pleased with my experience. However, my experience at Rusnak Audit was remarkable. My sales representative's loyal, friendly and diligent disposition enabled me to successfully finalize my lease with them. After the sale Emin has frequently followed up with me to ensure I am pleased with my vehicle and in addition, every time I have taken my car inn for service, Emin has ensured all my concerns are rectified in a efficient and timely manner. I will indeed recommend prospective buyers to Rusnak Audi and in particular advise them to work with Emin Noorijanian. More

"My fiance and I had a great experiance at Rusnak Audi Pasadena". We were in the market for a new A4 so I reached out to the Internet Manager (Emin Noorijanian). Emin couldn't of been more helpful. Audi Pasadena". We were in the market for a new A4 so I reached out to the Internet Manager (Emin Noorijanian). Emin couldn't of been more helpful. He made the intire process extremly easy and stress free. We ended up with the car we wanted and at a price that was extremly fair. If you are in the market for a new or used Audi I would highly recommend Emin Noorijanian at Rusnak Audi in Pasadena. More

Alex and all of those at Rusnak Audi in Pasadena, CA were very professional and respectful during the process. Because of their passion for excellence, they made my car buying experience a memorable one. Ale very professional and respectful during the process. Because of their passion for excellence, they made my car buying experience a memorable one. Alex Sirani was very informative about each vehicle and very honest and straight-forward. Since this was my first car purchase, I wanted to make the right decision. I left Rusnak Audi and looked at other dealerships. But while at other dealerships, the only car I was thinking about was the 2011 Audi A4 Premium that Alex had shown me. When I began comparing every car I was test-driving to the Audi A4, I knew my decision was made. I went back to Rusnak Audi and Alex worked with me to lease the new 2011 Audi A4. To this day, It was one of the best choices I have made. More

Purchased a new Audi A4 over Father's Day and only one month of owning the car I had to call the service department to get an appointment to bring in the car because at each stop it would sputter and act month of owning the car I had to call the service department to get an appointment to bring in the car because at each stop it would sputter and act like it would die. Waited 15 minutes to check in and when a service consultant finally started to write up the service request when I mentioned that I had spoke to JOHN earlier he stopped the check-in process and told me I had to go direct to John. After an additional 15 minutes I finally got checked in with John and then sent to a car rental location to get my "loaner" car. I waited an hour and a half to finally get into a car that was a gas guzzler and absolutely filthy. As of today, they have had my car for one week and each time I want an update or information, I have to call. They first thought it was one part of the transmission (after 2 days) but after 5 days they found out they were wrong and again they have "gone back to Audi Tech" to find out what tests they should run, blah, blah, blah. I purchased a $45,000 car in June and am currently driving a $7,000 car with no power windows/locks/etc. From my conversations with John and Chris, apparently I am not being patient enough with them and they could care less about what I am driving as a "loaner". THIS SERVICE DEPARTMENT IS TOTALLY INCOMPETENT AND I WILL NEVER BRING MY CAR TO THEM. I WILL ALSO TELL ANYONE I KNOW NOT TO PURCHASE A CAR FROM THEM EITHER AS I WAS PROMISED BY MY SALESMAN THAT THIS SERVICE DEPARTMENT WAS TOP NOTCH!!!! More

car broke down after 3 weeks service manager and service peo[ple do not know anything thing about our car, they promised to have it fixed in one day , then the next day , now they don"t know when or how to peo[ple do not know anything thing about our car, they promised to have it fixed in one day , then the next day , now they don"t know when or how to fix it. they are the worst service i have e ver seen. do not buy a car from rusnak pasadena , i put 27,000 ollars down and ended up driving a ford focus instead of the car i . purschased " the lemon law should also apply to service people who keep your car with no resolution insight on how to fix it. rusnak should revamp his service department if he was smart. but as you can see he condones such incompentance in his dealership, when i get my money back i will buy a bmw where service counts and they treat you with respect. More

If you can avoid servicing your car at Rusnak, then do so. We bought a new car that came with 2 years of free services and HAD to go to Rusnak. They then made their money back by charging for all sorts o so. We bought a new car that came with 2 years of free services and HAD to go to Rusnak. They then made their money back by charging for all sorts of unknowns and the labor was insanely expensive. We are now awaiting a possible settlement for faulty diagnosis on oru ingnition system that they insisted needed replacement. They make all their money on repairs!!!! More