Audi Princeton

This was a wonderful experience. Chris was very informative and helpful from start to finish. We had an hour and a half drive to the dealership in less than perfect weather, but it was well worth t informative and helpful from start to finish. We had an hour and a half drive to the dealership in less than perfect weather, but it was well worth the effort. I would recommend this dealership to anyone. More

I worked with Ms. Savastano throughout my VW Jetta TDI purchasing expierence. This was my first new auto to ever purchase. I researched the auto in many science journals and pier review websites prior t purchasing expierence. This was my first new auto to ever purchase. I researched the auto in many science journals and pier review websites prior to making my ultimate decision. I work a busy and demanding schedule as a paramedic. That being said making phone calls and/or returning them is not allways feasible. Ms. Savastano made it possible to inquire about my desired vehicle almost exclusively through email. Her pleasant and freindly personality was clearly conveyed each and every time via email, phone, and finally when we met in person when the auto was picked up. I was 100% completely satisfied with her performance with no complaints. When I did phone her she answered my questions and if she could not found from the proper person in a timely fashion rather then deflecting my concerns. For that she is to be commended and I would recommend her to anyone looking for a hassle free car shopping exp. As for the dealership as a whole I did have one concern. The finance gentlemen was Good but not excellent. Joe)was very knowledgeable and ultimately got my financing with VW Credit set up but to me he was "pushy" at times. I felt like he was "trying to hard" to sell me add ons such as extended warrenties, etc instead of taking the time to explain the pros/cons of each addon and allowing the customer to make an informed decision. His body language came off that he was trying to be someone he wasn't. I felt rushed at times with him. It was similar to a doctor not explaining a procedure or the benefit of one prior to a procedure. Additionally Joe, playing his raido in the background of his office made me feel that my pressence was not his undivided attention. Moreover, I found the dealership spacious. Additionally I found the dealership very tidy and clean. Even the bathrooms prior to my long drive back home to PA were remarkably clean. Finally, I would recommend VW of Princeton to anyone seeking a VW auto. More

My experience at Princeton Audi was great -- Guy Lyons answered all my questions thoroughly. Everyone was very courteous and helpful. I thought the pricing and value placed on my trade-in was fair and th answered all my questions thoroughly. Everyone was very courteous and helpful. I thought the pricing and value placed on my trade-in was fair and the entire purchase process was seamless. Excellent job. More

Mike is a great guy and really tried to help but unfortunately Audi of Princeton was unwilling to accommodate a "simple" warranty billing procedure. After a week of back and forth over email and ph unfortunately Audi of Princeton was unwilling to accommodate a "simple" warranty billing procedure. After a week of back and forth over email and phone I decided to see if this experience was a result of the warranty company or Princeton Audi... I contacted a competing Audi service department and it was night and day. They were familiar w/ the process of direct billing the tax exempt warranty company and were willing to take the necessary steps to accommodate me. UPDATE: After posting this the GM reached out to me and attempted to remedy the situation. Great sign that he cares about customer service. Unfortunately they are still not able to solve the issue but they did try a work around. More

I was in the market for a new VW to take advantage of a special financing rate that expired soon. I did an Internet search for dealers within a 50 mile area that had the car I was looking for (2011 VW Eos) special financing rate that expired soon. I did an Internet search for dealers within a 50 mile area that had the car I was looking for (2011 VW Eos) at the best price and found Princeton VW. I spoke with Jackie in Sales via phone regarding my expectation to trade in a leased car and finance the new car. When I arrived at the office 2 hours later, the car I was interested in was prepped and waiting for me. Jackie was both very personable and professional. Jackie and the rest of the Sales team (Rob & Joe) made the entire transaction very pleasant (if you can believe that!). Princeton VW exceeded my expectations for price, knowledge and ease of purchase. More

Thanks to the overwhelming effort and patience of Natasha Mulligan I was able to get the car I wanted. I had been trying to locate a certain model and color and was already over my mileage. Feeling frustra Mulligan I was able to get the car I wanted. I had been trying to locate a certain model and color and was already over my mileage. Feeling frustrated I was about to give up on leasing a new Audi and because of her professionalism and perserverance I got everything I wanted. With much appreciation, Teresa More

My wife stopped off to look at the new Audi A4 Avant and was told about a used car that had just come off lease and was in great condition. I was not previously a fan of Audi but went to look at the car, w was told about a used car that had just come off lease and was in great condition. I was not previously a fan of Audi but went to look at the car, which I felt was in great condition and which I really liked. Ted Laplant took me through the whole car and test drive. He was very professional and low key-no pressure. I felt it was easy to negotiate a fair price with him, and we bought the car. I finished the actual purchase with Kerry who was also very professional and did a very thorough job presenting the car to me and doing the paperwork. Overall I am very satisfied with my experience at Princeton Audi. I have purchased many cars and this is one of the best experiences I have had doing so. More

I came back to see Jackie a year after I first looked at a new GTI. She has always been available, very informative and pleasant during my visits despite this delay. She was most helpful in completing the a new GTI. She has always been available, very informative and pleasant during my visits despite this delay. She was most helpful in completing the paperwork and teaching me the operation of the car. That was a very good purchase experience at Princeton VW. More

Jackie was attentive to my needs as far as speed and acuracy throughout the process. She was personable, action oriented, and customer focused. Jeff and Joe were personable as well and I didn't feel t acuracy throughout the process. She was personable, action oriented, and customer focused. Jeff and Joe were personable as well and I didn't feel taken advantage of or treated like just another sale in any way shape or form. Good job by all and I would definately reccomend Princeton VW to friends and family. More