Audi Rancho Mirage

It was easy to get appointments and friendly personnel in the service dept Work was done on time But very pricey repairs the service dept Work was done on time But very pricey repairs More

Outsranding service. They reacted immediately by getting my vehicle in and solving my problem. Being from out of town this was greatly appreciated. The fact that they sup They reacted immediately by getting my vehicle in and solving my problem. Being from out of town this was greatly appreciated. The fact that they supplied a car for the time my vehicle was in the shop let me contnue my visit in Palm Springs with out interruption. Thank you Chad for solving my problem and making the situation a very pleasent one. More

We had the best service experience at Audi Rancho Mirage with service consultant Jackie Reyes,who helped us with our Q7 scheduled maintenance and manufacturers recall, she was courteous and knowledgeable an with service consultant Jackie Reyes,who helped us with our Q7 scheduled maintenance and manufacturers recall, she was courteous and knowledgeable and explained the whole process paying attention to every detail and concerns that we had,she kept us updated while our car was in service.10 out of 10 More

Loreana is wonderful. She is such a hard working, knowledgeable, efficient, asset to your dealership. I love working with her. Our car was washed and cleaned inside and ou She is such a hard working, knowledgeable, efficient, asset to your dealership. I love working with her. Our car was washed and cleaned inside and out—very nice. More

Lorena Martinez, service tech handled all my problems and transportation effectively. She met me at my car and listened to my concerns I expressed. She asked me additional questions about my Q7’s performance transportation effectively. She met me at my car and listened to my concerns I expressed. She asked me additional questions about my Q7’s performance - taking notes and we then went into the office and completed the paperwork. She arranged for a Lyft driver to take me to El Paseo shopping area. Set me up with text messaging to follow vehicle repairs and additional repairs recommended. A Lyft driver was ordered to return me to dealership where she further explained service issues. I made myself comfortable in the dealership and waited for confirmation all issues resolved. Lorena advised me about 45 minutes later that car was complete and she walked me out to my newly washed Q7!!! More

Very easy to work with employees are nice very nice place things get done fast things get done fast More

Jason and team are great! They never force. If I’m in a hurry, the accommodate. They never force. If I’m in a hurry, the accommodate. More

The service advisor was amazing ! Unfortunately the service estimate was 1500 higher than a quality shop on a 3000 job . SHAME ! Unfortunately the service estimate was 1500 higher than a quality shop on a 3000 job . SHAME ! More

Service rep, Laura, was very helpful and got my issue handle very quickly. I’m out here on vacation and did not need the stress of a car issue. handle very quickly. I’m out here on vacation and did not need the stress of a car issue. More

Very consumer oriented. Great service and care. Highly recommend this dealership and service department . Very trustworthy . Great service and care. Highly recommend this dealership and service department . Very trustworthy . More