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Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.7
243 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
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71265 Highway 111

Rancho MIrage, CA

92270

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Showing 243 reviews

May 30, 2026

Everyone was great. Wilson was fantastic to deal with. Highly recommend him and everyone we interacted with. Very professional. More

by greggschoen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilson Pinkstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're thrilled to hear that Wilson provided such a fantastic experience and that everyone you interacted with was professional and helpful throughout the process. Delivering exceptional customer service and a premium Audi ownership experience is what our team strives for every day. We appreciate your recommendation and look forward to assisting you again in Rancho Mirage.

May 30, 2026

We had an emergency repair of our coolant system as we were driving to San Diego. The service department was able to fit us in that morning and repaired the system, and we were on our way. More

by leefdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that our service team was able to accommodate your emergency coolant system repair and get you safely back on the road to San Diego the same day. Providing responsive service, expert vehicle care, and peace of mind when unexpected situations arise is always our goal. We appreciate your trust and look forward to serving you again in Rancho Mirage.

May 29, 2026

Jason Preston has been exceptional in every aspect. From responding, setting up appointments, and knowledge. 5 stars for Jason More

by genelam88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're thrilled to hear that Jason Preston provided exceptional service and support throughout your experience. From communication and scheduling to sharing his knowledge and expertise, delivering outstanding customer care is what our team strives for every day. We'll be sure to share your kind words with Jason, and we look forward to serving you again in Rancho Mirage!

May 29, 2026

Always great service and friendly staff. Always happy to see familiar faces like Chad, Lorena, and now Jason. Jason was very helpful and attentive to my car services. More

by Jaxan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2026 -

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We're delighted to hear that you've consistently received great service from our team and that familiar faces like Chad, Lorena, and Jason continue to make your visits enjoyable. We're especially pleased to know Jason was attentive and helpful with your vehicle's service needs. Providing exceptional Audi service and personalized customer care is always our goal, and we look forward to serving you again in Rancho Mirage.

May 28, 2026

This was the worst experience buying from this dealership. Ultimately it came down to broken promises, a product eith defects upon arrival and lack of communication throughout the whole post pur More

by Pat
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Andrew Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your feedback. We are sorry to hear that your vehicle purchase did not meet the level of service and communication you expected. At Audi Rancho Mirage, we strive to provide an exceptional experience for every client, whether local or purchasing from out of the area. We understand your frustration and regret that we left you with this impression. We would appreciate the opportunity to discuss your experience further and learn more about where we fell short.

May 29, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your feedback. We are sorry to hear that your vehicle purchase did not meet the level of service and communication you expected. At Audi Rancho Mirage, we strive to provide an exceptional experience for every client, whether local or purchasing from out of the area. We understand your frustration and regret that we left you with this impression. We would appreciate the opportunity to discuss your experience further and learn more about where we fell short.

May 28, 2026

I am always pleased with the service I receive from Audi Rancho Mirage. Lorena, my service consultant, is a dream to work with and delivers an exceptional customer experience. More

by rsquebec
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Audi Rancho Mirage responded

Thank you for your continued trust in Audi Rancho Mirage. We’re delighted to hear Lorena consistently provides an exceptional customer experience and makes your service visits so enjoyable. We truly appreciate your support and look forward to serving you again in the future.

May 26, 2026

I will never promote this Dealership. Very bad service and lack of communication. Go somewhere else. More

by Tarik Bou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Audi Rancho Mirage responded

Thank you for sharing your feedback, Tarik. We sincerely apologize for the frustration and inconvenience you experienced during your service visit with Audi Rancho Mirage Service and Parts. Clear communication, transparency, and providing a premium customer experience are extremely important to us, and we regret that we did not meet your expectations. We understand your concerns regarding the length of time your vehicle remained at the dealership, the changing estimates, and the challenges surrounding transportation assistance and communication. Your comments will be shared directly with management as we work to improve our service processes and customer care experience moving forward.

May 26, 2026

Thanks to the service team who worked on my car. A special thanks to Jacqueline Reyes who always go the extra mile for me. More

by petronah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Audi Rancho Mirage responded

Thank you for your kind feedback about Audi Rancho Mirage Service. We’re thrilled to hear Jacqueline Reyes and our service team continue to provide such exceptional care and go the extra mile during your visits. Delivering a professional, attentive, and seamless Audi service experience is always our goal, and we truly appreciate your continued trust and support!

May 24, 2026

Lorena in the service department is amazing! Ask for her next time you bring your Audi in. More

by akmiller999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2026 -

Audi Rancho Mirage responded

Thank you for your wonderful feedback about Audi Rancho Mirage Service. We’re thrilled to hear Lorena provided such an exceptional experience during your visit. Delivering attentive, professional, and personalized Audi service is always our goal, and we truly appreciate your recommendation and support!

May 24, 2026

Our salesperson, Hector, was excellent and greatly assisted us through the entire car selection process. Moreover, all the employees in the dealership helped us to make the car buying experience an en More

by Rveri2k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Valantine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Audi Rancho Mirage responded

Thank you for your wonderful feedback about Audi Rancho Mirage. We’re thrilled to hear Hector and the entire team made your Audi car-buying experience enjoyable, professional, and efficient from start to finish. Delivering exceptional customer care throughout the vehicle selection and purchase process is always our goal, and we truly appreciate your 5-star recommendation and support.

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