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Audi Rancho Mirage

Rancho MIrage, CA

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76 Reviews
Conveniently located near Palm Springs, Audi Rancho Mirage proudly serves the greater Coachella Valley with an unwavering passion for luxury vehicles and exceptional service. As a member of indiGO Auto Group, our dealership exemplifies a commitment to excellence, driven by a shared enthusiasm for the art of automotive innovation and exceptional customer care. Backed by a network of franchised dealerships across the United States, indiGO Auto Group brings unparalleled expertise and resources to elevate every customer experience.
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71265 California 111

Rancho MIrage, CA

92270

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Showing 76 reviews

September 22, 2022

The 40,000 mile service was provided courteously and thoroughly. The one additional concern I had about my car was also addressed and attended to completely. The multi-point check-up provided me with t More

by Alan K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Alan. We're glad to hear that our service team was able to provide you with a great experience and take care of your car's needs. We always aim to go above and beyond for our customers and it sounds like we were able to do that for you. Thank you for your business and we hope to see you again soon!

September 22, 2022

Excellent service - Lorena as the service advisor was great. I was quickly and efficiently checked in and she thoroughly explained what work was to be done on my vehicle. More

by jack15234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
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Sep 29, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jack. We are so happy to hear that you had a great experience with our service advisor, Lorena. She is a valuable member of our team and we appreciate her dedication to providing excellent customer service. Thank you for your kind words and we hope to see you again soon!

September 20, 2022

We went in for an oil change and tire rotation. The video from the mechanic is just a bonus to know what may need fixing in the future. Also….they washed the car! More

by Ron Whistler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Justin
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Ron. We are so glad to hear that you enjoyed your recent service visit and that our team took care of your vehicle. It is great to know that our video mechanic walk-around was helpful and that we were able to clean your car as well! We hope to see you again soon.

September 20, 2022

Very professional and performed work as described and notified me of potential problems. Did not try to upsell or add any unannounced costs. Great group over there!😊 More

by Denny72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason ?
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Denny. We're glad to have earned your trust and 5-star review. Our team strives to provide the highest quality service and workmanship possible, so it's great to know we met your expectations. We hope you'll continue to choose us for all of your Audi needs. Thank you for writing this review!

September 20, 2022

The professional and knowledgeable service by your service representative was Efficient and courteous. A real pleasure in dealing with my service needs . More

by Jrachod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena martinez
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Sep 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jrachod. We are so glad to hear that our service representative was professional and knowledgeable during your visit. It is great to know that you had a positive experience with us and we hope to see you again soon!

September 14, 2022

Audi Rancho Mirage service department is the best. Lorena and Leo are polite, knowledgeable and thorough. Customer service A+. More

by kip760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
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Sep 19, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Kip! We're so happy to hear that you had a great experience with our service department and our team members Lorena and Leo. They are both exceptional employees and we're proud to have them on our team. Thank you again for your kind words and we hope to see you back at Audi Rancho Mirage soon!

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