Audi Rockville

Good responsible and timely I brought my car for fixing fuel line recall and also asked to check for squeaking noise inside of the car. To be frank I was not sure that they will I brought my car for fixing fuel line recall and also asked to check for squeaking noise inside of the car. To be frank I was not sure that they will take care of this issue because of quite elaborate and time consuming work. However all was done very nicely and in timely fashion. The lease technician was very helpful, polite and accommodating keeping me up to date with the job progress. Although I didn't have loaner car (my fault) shuttle service was impeccable. More

Purchased A Car. Went into the dealership to look at a car I saw online. After discussing the numbers with Jessica and the financial team, I ended up actually buying t Went into the dealership to look at a car I saw online. After discussing the numbers with Jessica and the financial team, I ended up actually buying the car that same day. The overall experience was top notch! More

Rockville Audi superb service I had scheduled a service and some odds and ends to be taken care of. Brian was extremely attentive, courteous, and professional with all my needs an I had scheduled a service and some odds and ends to be taken care of. Brian was extremely attentive, courteous, and professional with all my needs and questions. I was in and out within minutes after dropping it off. Everything was done a lot quicker than I expected! When I return to pick up the car, it was very clean inside and out. I would highly recommend Bryan at Rockville Audi to anyone interested!!! More

clean, professional, respectful... classy... but clean, professional, respectful... classy... too much up-selling. I think if I stopped in to ask directions they would cordially give them to me but clean, professional, respectful... classy... too much up-selling. I think if I stopped in to ask directions they would cordially give them to me but also show me an ipad with some "optional" services I could purchase that they recommend. More

Unparalleled Buying Experience! Oh wow! Where do I begin. What a full board experience. Nate Jackson was absolutely incredible. Nate actually found the exact vehicle configuration Oh wow! Where do I begin. What a full board experience. Nate Jackson was absolutely incredible. Nate actually found the exact vehicle configuration I was looking for and had it on the lot within 3 days. This experience with Nate, along with key players within the purchasing workflow, was more delightful, less stressful than any other vehicle purchase. Nate is honest, hard working, exceptionally affable, and an absolute professional. My hat is off to you, Rockville Audi. You have more than exceeded my expectations! More

Greta sales man . No pressure buying situation . Joe took very good care of me . The car was the best price on the market . He was so. I’ve even after I could not purchase the car . Will definitely Joe took very good care of me . The car was the best price on the market . He was so. I’ve even after I could not purchase the car . Will definitely look him up when I’m able to purchase a new car More

First Time Car Buyer-Great Experience Couldn't be Happier!! This was my first time purchasing a car, and I have to say Joe made the process very easy. He was very accommodating, was not pushy at all. He was abl This was my first time purchasing a car, and I have to say Joe made the process very easy. He was very accommodating, was not pushy at all. He was able to find me the perfect car that fit my needs and price range. I was originally looking to purchase an A3 but it was way too small so Joe was able to show me options in an A4 and I fell in love with the car. Joe was also able to get me in with Marcus to do financing, so I was so grateful he did because he really found me the best interest rate possible for my loan. Overall, I had a great experience at Rockville Audi and definitely return to purchase another car. They have great inventory for new and certified pre-owned vehicles and are extremely knowledgeable on the cars and pricing. More

AMAZING SERVICE AND STAFF Rockville Audi service has ALWAYS been amazing! They’re accommodating and honest, because of this they’re very busy so it’s not the fastest service ho Rockville Audi service has ALWAYS been amazing! They’re accommodating and honest, because of this they’re very busy so it’s not the fastest service however if you plan ahead and call in advance you can get a loaner. They care about their customer and don’t try and get you to buy stuff you don’t need! I’ll always use Rockville Audi! More

A Beautiful Certified Pre-owned 2016 Audi A3 e-tron We searched online for an Audi e-tron and chose to see the offerings at Rockville Audi. We worked with Jessica Boac and she did everything possible t We searched online for an Audi e-tron and chose to see the offerings at Rockville Audi. We worked with Jessica Boac and she did everything possible to make our experience comfortable. She was a delight. She was personable but also knew all the details about the car we selected and followed up with us when we had questions and concerns. She was efficient and capable in our transaction and made us feel confident in our choice of vehicle. Good work Ms. Boac ! More

Very Poor Service Scheduled appointment for a regular service and tire replacement and agreed to additional service needs they recommended. Upon arrival the staff was n Scheduled appointment for a regular service and tire replacement and agreed to additional service needs they recommended. Upon arrival the staff was not exactly the most welcoming and had to wait even though nobody else was waiting in front of me - acted as if I was not there. Never get any call that the car is ready or not, called twice late in the day and finally got someone to tell me it was ready (service rep never available and nobody else seems to be able to easily help). On the drive after picking it up a yellow service light comes on (ugh). Called the next day, set an appointment as they required letting them know a loaner car will be needed. Get a call a day later saying they won't have a loaner can we reschedule which I agreed to (that was good service letting me know). Four days later drop the car off, get the loaner and again, never get a call all day again so made several calls late in the day but could not get a straight answer. Was told several times someone will call back, service rep not available plus I left a voicemail for service rep. Ended up just driving to the place late to get the car.and thankfully it was ready. They tried to say it was a part and warranty expired but would did it without charging. Questionable after having the car serviced it suddenly needed a part. Anyway, it became an arduous process and poor experience. More