Audi Rockville

Crooks Bought my car in for an oil change. Told me my back shocks were leaking and approximately $1200 to repair. I was suspicious since I had only a little Bought my car in for an oil change. Told me my back shocks were leaking and approximately $1200 to repair. I was suspicious since I had only a little over 20000 miles on car. Had it examined by another repair shop and they found no leaks and said the shocks were in good shape. More

Alex is the man! Alex helped my son and I both purchase our first Audi's. He is extremely knowledgeable about the product line (both new and pre-owned) and very patien Alex helped my son and I both purchase our first Audi's. He is extremely knowledgeable about the product line (both new and pre-owned) and very patient with our many questions. I would highly recommend him and will use him again when we purchase our next Audi! More

Great options and easy process The team at Audi Rockville really worked with me to find exactly the car I was looking for with the right options. They didn’t try to force a differen The team at Audi Rockville really worked with me to find exactly the car I was looking for with the right options. They didn’t try to force a different type on me and worked with me to get the right car at the right price. More

Great customer service My wife and I purchased a 2018 Audi Q5 from the Rockville location. Our sales person was Mr. Joe Nowlan. In our current fast-paced digital world, it w My wife and I purchased a 2018 Audi Q5 from the Rockville location. Our sales person was Mr. Joe Nowlan. In our current fast-paced digital world, it was refreshing to experience the warm, friendly, Honest and caring customer service experience from Mr. Nowlan. We are lifelong customers More

Audi Rockville Service Experience Fully satisfied with the service provided by Audi Rockville during the repair of brake system. The technician explained with details the cause of th Fully satisfied with the service provided by Audi Rockville during the repair of brake system. The technician explained with details the cause of the car vibration and the repair was completed in a reasonable amount of time. Bryan, the service consultant, kept in constant communication as to advise the next steps of the service. He arranged for a loaner immediately after finding out that the repair will take more time than expected. More

Excellent place to buy Audi Very friendly and professional service by dealer. Detailed answers to every question about cars and purchase processes. Biggest collection of Audi Very friendly and professional service by dealer. Detailed answers to every question about cars and purchase processes. Biggest collection of Audi models around Baltimore/DC area. More

unsatisfying I have been bringing my Q5 here for service ever since I purchased my car and have been very satisfied. This time I made an appointment to have the r I have been bringing my Q5 here for service ever since I purchased my car and have been very satisfied. This time I made an appointment to have the recalled airbag part replaced. I was given an appointment the next day so I made arrangements to get my car there. That morning I arrived only to find out that the part was not in stock and needed to be ordered. I was told that they would order it and call me when it came in. It has been two weeks and I have not heard from anyone. This was an inconvenience not only to me but to the person I had arranged a ride with. More

Alex was very kindly and helpfull Alex fue muy atento y muy paciente . Nos ayudo mucho con la compra del auto y nos enseño a entender todas las funciones que el auto tenia , siempre c Alex fue muy atento y muy paciente . Nos ayudo mucho con la compra del auto y nos enseño a entender todas las funciones que el auto tenia , siempre con muy buen humor y trato muy conrdial . More

Helpful, no nonsense and to the point. I had a great time buying my new Audi, my salesperson Kenneth Chang was fantastic. He helped me though the process with an unbiased opinion of the pro I had a great time buying my new Audi, my salesperson Kenneth Chang was fantastic. He helped me though the process with an unbiased opinion of the product and offered immediate follow up, unlike the 3 previous dealerships I had visited. The car I purchased is like new, still has some factory packaging on it! Overall a great experience I would highly recommend for anyone looking to get into an Audi. More

Great customer service by Joe Nowlin I want to express my appreciation to Joe Nowlin for his professionalism and for providing such outstanding customer service to me and my parents on 4/ I want to express my appreciation to Joe Nowlin for his professionalism and for providing such outstanding customer service to me and my parents on 4/11/18. As a long time BMW owner, I did not intend to purchase an Audi but Joe was so knowledgeable about the history, quality, and the inner workings of Audi cars that I was easily convinced that purchasing an Audi was the best decision for me. Because of my positive experience with Joe on 4/11/18, I will be sure to recommend your dealership to others in the future. More