Audi San Diego

Absolutely awful service. I came in on a Sunday and three sales reps were standing around. As soon as I got out the car, everyone scattered. When I came inside, they were talk I came in on a Sunday and three sales reps were standing around. As soon as I got out the car, everyone scattered. When I came inside, they were talking among themselves whilst staring at us. Not once did anyone welcome us, let alone try and sell a car. I’m writing this review while still being ignored. I had intentions on purchasing a E-tron GT however I’ll stick to Porsche and get a Taycan. I posted a picture of 1 of 3 people who ignored us. I was the guy in the black M760i. I guess you have to be a certain skin color or throw money around to get someone to acknowledge you. More

The difference between this car buying experience and others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, others in past years was huge. Every aspect of it was just easy, straightforward and professional. I first looked at the car I ended up buying, on Thurs, 10/30. I pre-submitted my info for credit check by phone on Friday. I then went in on Saturday, 11/1 to pick it up, writing a personal check in the pre-arranged transaction. The entire process took less than two hours. Lucas has been super responsive in the various times I have called or messaged him. Also a call out to Jose Ramirez, who pinch-hit for Lucas when I bought the car on Saturday. Seamless transition in helpfulness and cordialness. This included a tech briefing by Sean, the in-house "Technologist". What a nice touch and great perk to help get you on the road with that aspect already "dialed in". There were follow-up calls and emails from both Lucas and Jose after buying the car. Very nice. Writing this a week later, I went in today for a few minor things which needed attention on the car. I pre-arranged to meet Lucas and Nacho (Horacio) in the Service Dept. Again, the process was handled promptly, thoroughly and quickly. Net, net - there has been a consistent pattern here of great service and communication. I would highly recommend this dealer to anyone. More

I am the out-of-state first time customer. Lucas help me out all of the aspect of my purchase. He made sure that I am comfortable every step in my purchase he is highly highly recommended ver Lucas help me out all of the aspect of my purchase. He made sure that I am comfortable every step in my purchase he is highly highly recommended very well trained sales person. I am very satisfied to work with him. More

My experience buying this car was so easy. I flew in from Nebraska to buy this car and drive it home. I have bought cars I had found online before and have never had an experience as profess I flew in from Nebraska to buy this car and drive it home. I have bought cars I had found online before and have never had an experience as professional and comprehensive before. They had the paperwork and my car absolutely ready for me to quickly get back on the road home. The car is absolutely wonderful and I would trust these folks the next time im looking for a car. More

I had a great experience working with Lucas and the sales team at Audi. They always communicated well and followed up frequently. I appreciate good service at dealers and don’t take it for granted. team at Audi. They always communicated well and followed up frequently. I appreciate good service at dealers and don’t take it for granted. More

My experience at Audi of San Diego was very professional, friendly and efficient!. That’s why I’m a repeat customer. friendly and efficient!. That’s why I’m a repeat customer. More

Lucas was so nice to me when I came in he has a really nice smile that makes me so happy and also the finance manager was so awake too explain so many warranty for my vehicle and his name was bob he was s nice smile that makes me so happy and also the finance manager was so awake too explain so many warranty for my vehicle and his name was bob he was so funny I recommend Audi of San Diego I will buy my next car with them again 👍 More

About a month ago I started looking for a CPO or a new Audi SUV, from Q5 to Q7, even if I can find a SQ5. I had test driving them too during the search. This last Sunday my wife and I went to Audi and dec Audi SUV, from Q5 to Q7, even if I can find a SQ5. I had test driving them too during the search. This last Sunday my wife and I went to Audi and decided to buy a brand new 2025 Q5. The whole time from my beginning looking Lucas is our sales person to work with. Lucas is a very knowledgeable and patient person who never pushes me for anything. Instead he listens to my needs and helps me to get my goals. Thank you so much Lucas! Here I’d like to also thank you to Lisa, she is financial adviser, she is really on the customer side, helping me to lower the interest rate. Audi bank gave us 5.99% interest rate. She could say that it is for you and end of the story, but she is not. She called several banks to lower the rate! She is really a customer oriented person and does anything possible to benefit her customers! Thank you so much for both Lucas and Lisa! Salamat! More

From the very first phone call, my experience was excellent. I spoke with Lucas about a specific car, and he went out of his way to make sure it was on the lot before we made the hour-long drive. He excellent. I spoke with Lucas about a specific car, and he went out of his way to make sure it was on the lot before we made the hour-long drive. He even sent me a video highlighting the car’s features, which was such a thoughtful touch. When we arrived, both the manager and finance department were incredibly kind and helpful, making the entire process smooth and stress-free. After the purchase, Lucas took the time to walk me through the car and teach me about its features, which I truly appreciated. Overall, it was a fantastic experience, and I would highly recommend working with Lucas and the team. More