Audi San Diego

Knowledgeable and professional personnel All of our interactions with the staff at Audi were awesome. Mario was very pleasant to work with and extremely knowledgeable about the vehicles. T All of our interactions with the staff at Audi were awesome. Mario was very pleasant to work with and extremely knowledgeable about the vehicles. The entire staff was very helpful and friendly and made the purchase an easy accomplishment. More

Friendly with no pressure. Natasha Fulton was fabulous! We were having a difficult time choosing between the Audi Q5 and Q3. We visited the dealership many times and test drove Natasha Fulton was fabulous! We were having a difficult time choosing between the Audi Q5 and Q3. We visited the dealership many times and test drove both cars numerous times. We were always greeted with a smile and she understood that this is a big decision and she truly wanted us to be happy. More

Overall experience Manny was very nice , kept me updated every step of the way, was very understanding enjoyed my time working with him. He definitely valued customer se Manny was very nice , kept me updated every step of the way, was very understanding enjoyed my time working with him. He definitely valued customer service! More

Easy as Possible My Audi person is George Gushulak, So easy to get ahold of and always get an immediate response. He's usually a step ahead of me so that I don't hav My Audi person is George Gushulak, So easy to get ahold of and always get an immediate response. He's usually a step ahead of me so that I don't have to ask him to do things. I needed a new tire because tire was losing pressure and he automatically said he would apply the warranty and did so in short order without any drama. My new tire was at Audi by 10:00 a.m. the next morning, and I was on my way home in about an hour. Good deal. More

Professional and Knowledgeable We were very impressed with Alex, who was thorough, professional and knowledgeable! He was with us for several hours, answering our questions and enc We were very impressed with Alex, who was thorough, professional and knowledgeable! He was with us for several hours, answering our questions and encouraging us to take a test drive. We contacted him a few hours after we left, and decided to come back to purchase a Q8, which wasn't in the lot. He picked up the car from another location, and had it cleaned up for us that night. He stayed a few hours late writing up the contract. We appreciated his time and effort in working with us! The only negative feedback is that the car's windshield wiper fluid wasn't filled up, so we kept getting an error message to that effect. We brought the car back to get a tutorial on the tech system from Alex (which was incredibly informative) and he took care of the wiper fluid at that time. He was one of the main reasons we purchased the car from Audi! More

Go to Damien for your maintenance My Audi just had its 65k maintenance and I have been going to Damien since my cars first maintenance. Can not say enough about how awesome Damien is. My Audi just had its 65k maintenance and I have been going to Damien since my cars first maintenance. Can not say enough about how awesome Damien is. He is extremely easy to work with, keeps in communication regarding status’s and returns messages promptly, More

10K Service, Power Steering replaced How could power steering go out on such a new car? Conducted tire replacement, all aspects of the 10K Service and finally the repair of the power ste How could power steering go out on such a new car? Conducted tire replacement, all aspects of the 10K Service and finally the repair of the power steering unit which took quite awhile, but there was a holiday in the middle! All seems okay now, but failure of the power steering was a bit scary!! More

Only work so far from Service center has been new car prep, on time. well done. all perfect. Selling, info gathering and paperwork straight forward and helpful. follow up was great and polite, good sense o on time. well done. all perfect. Selling, info gathering and paperwork straight forward and helpful. follow up was great and polite, good sense of urgency or interest when working through issues. Happily recommend to friends. More

Great customer service Amaechi was very helpful and responsive during our used car buying experience. He made sure we knew everything good (or bad) about the car. Rosalina i Amaechi was very helpful and responsive during our used car buying experience. He made sure we knew everything good (or bad) about the car. Rosalina in financing was very efficient and clear in explaining all the documentation. My hopes are that when it comes time to have the car services that the Service Department will be just as good. More

World Class Service Advisor Damien Burton was our service advisor. He is a credit to Audi San Diego. As our vehicle is out of warranty, it is tempting to have routine annual se Damien Burton was our service advisor. He is a credit to Audi San Diego. As our vehicle is out of warranty, it is tempting to have routine annual service by a reputable shop other than a dealership, thus perhaps saving some money. However, as long Damien is available to help, we will resist that temptation. He is extremely friendly and provides thorough and understandable explanations of required service and charges. More