Audi San Diego

It's always a pleasure to have service done at the Miramar A People were very helpful and the service is outstanding. Gerald my service representative always courteous and he promotes the family feeling that's w People were very helpful and the service is outstanding. Gerald my service representative always courteous and he promotes the family feeling that's why I always go there. More

Great Customer Service!! This dealership was very professional, comfortable, and made me feel like I was at home. Brent was very helpful and knowledgeable and was dedicated to This dealership was very professional, comfortable, and made me feel like I was at home. Brent was very helpful and knowledgeable and was dedicated to giving me a good deal and keeping his word. I'd recommend this dealership to anyone. More

Excellent Service Nabi was great on helping me purchased Q5 and Joyce thank you for stay late to get the paper work done. They made the whole process of buying the ca Nabi was great on helping me purchased Q5 and Joyce thank you for stay late to get the paper work done. They made the whole process of buying the car smooth and easy. More

Amazing experience George introduced me Q5 in detail and helped me understand more about the features. Great and passionate sales! The process was smooth and fast, d George introduced me Q5 in detail and helped me understand more about the features. Great and passionate sales! The process was smooth and fast, didn’t encounter any issue. More

Excellent services everytime. Very satisfied and very comfortable with the same service advisor. Through the years that I had been using their services, I never had to bring the c Very satisfied and very comfortable with the same service advisor. Through the years that I had been using their services, I never had to bring the car back for the same problem. These perfect services that were done to my car gave me a lot of trust and confidence in them. More

Thank you My service was smooth and went without event. I especially appreciated the videos from the techs in the garage. Thanks you again Audi San Diego! My service was smooth and went without event. I especially appreciated the videos from the techs in the garage. Thanks you again Audi San Diego! More

Great people, but clearly challenges with customer service I greatly appreciate the knowledge and customer service of the advisors at this dealership. That being said, it seems that they are quite overwhelmed I greatly appreciate the knowledge and customer service of the advisors at this dealership. That being said, it seems that they are quite overwhelmed with the load of people and cars that need to be serviced. I've had a handful of situations where I haven't received a return call or follow up on a request. As well, there was an error during my last service which caused a very scary overheating of my coolant system. The folks took ownership for it, but I wasn't offered any compensation for or discounts on my other service. When I did make that awkward request, it was given but I had to follow up to ask about it a few times. I just wish the service advisors had the ability to make each customer feel appreciated and that they got a good value for their money. There aren't any individuals that I would call out as not being good at their roles or trying hard, I just feel there needs to be better process in place by management. More

Pretty simple Super easy transition out of my old car and into a new one. Didn’t have to negotiate too hard and the sales team was pretty fun to interact with. Super easy transition out of my old car and into a new one. Didn’t have to negotiate too hard and the sales team was pretty fun to interact with. More

First service This was my first service on my car. Manny Gastelum was great! He was very friendly and helpful, very knowledgeable. Just all around great customer se This was my first service on my car. Manny Gastelum was great! He was very friendly and helpful, very knowledgeable. Just all around great customer service. More

Exellent Todo estuvo Excelente desde el trato del señor Ramirez que siempre estuvo pendiente de lo que necesitara y el servicio que le brindaron al estuvo muy Todo estuvo Excelente desde el trato del señor Ramirez que siempre estuvo pendiente de lo que necesitara y el servicio que le brindaron al estuvo muy bien explicado More