Audi San Diego

Great Service The service personnel from the service writer to the technician were very friendly, professional, and helpful. The work done was of the highest qualit The service personnel from the service writer to the technician were very friendly, professional, and helpful. The work done was of the highest quality. This as good an experience as I have had dealing with automotive service. More

Audi Rocks! Don Bragg was excellent. He made the buying process super easy and helped me turn in my leased vehicle for a new one. The process was stress- free (no Don Bragg was excellent. He made the buying process super easy and helped me turn in my leased vehicle for a new one. The process was stress- free (no high pressure sales tactics at all). Don answered all of my questions and made the experience stress free. Gino was excellent via email. He sent me valuable information, answers questions and made it easy for me when I was ready to come in. Thanks guys! More

Quick & easy Amaechi and Rosalina were great to work with and really made the process as quick and easy as possible! The dealership provided a great experience. Amaechi and Rosalina were great to work with and really made the process as quick and easy as possible! The dealership provided a great experience. More

Professional courteous and efficient From the front desk to the doc signing it was an amazing experience. Nabi was fantastic. Thanks Audi San Diego, I was anxious about the experience and From the front desk to the doc signing it was an amazing experience. Nabi was fantastic. Thanks Audi San Diego, I was anxious about the experience and you all were amazing! More

Excellent Salesperson and Customer Service The salesperson I was dealing with, Mario, was exceptional! He helped me from start to finish and made sure the process of purchasing a new vehicle we The salesperson I was dealing with, Mario, was exceptional! He helped me from start to finish and made sure the process of purchasing a new vehicle went smoothly. I loved the overall experience with Audi San Diego! More

Outstanding Salesperson - Amaechi Anyanwu Trustworthy, Friendly, Respectful, Knowledgeable, my salesperson Amaechi Anyanwu provided my family and I outstanding customer service throughout the Trustworthy, Friendly, Respectful, Knowledgeable, my salesperson Amaechi Anyanwu provided my family and I outstanding customer service throughout the whole process. After the deal was signed, he took the time to familiarize me with my new car, setup my phone, my sound system and license plate holder, etc. As a military veteran I appreciated his attention to detail and genuine desire of taking care of me. I mentioned that the car was a surprise present for my wife and he went above beyond to find a ribbon in the back storage for me. Later that nigh he called to ask me how I was doing and how the surprise went that meant a lot to me. Amaechi is an extremely genuine and a truly classy person. You are lucky to have him on staff. I will be recommending Amaechi to all my friends and family. Joyce Jung also provided me with outstanding customer service. Even with an excellent financing option with my bank she was still able to find me a better finance option. She clearly explained all the possible options and warranties but was not pushy even after I declined on some. I appreciated that. She solidified an already positive customer experience. More

40k mile check up Brett, Joe and co-workers in the service center are amazing, as usual my experience was top notch! I would recommend Audi of San Diego to friends and Brett, Joe and co-workers in the service center are amazing, as usual my experience was top notch! I would recommend Audi of San Diego to friends and family. More

Very poor service for the price Paid over $1500 for brake work on the front two only. It seemed overpriced but went with it anyway. Now brakes are squealing crazy even after over a Paid over $1500 for brake work on the front two only. It seemed overpriced but went with it anyway. Now brakes are squealing crazy even after over a month of use. Followed break-in procedure as well as wen through multiple phases of brake cleaning. But no luck. Very frustrating to see an over priced brake work which was done poorly. Other Audi dealers also agreed on the steep price I was charged with. Regarding the suspension noise I complained, it was very audible but Audi SD marked it as no repro. Took it to the another dealership and they confirmed the noise on the same day I dropped it off. They figured it out and it was a defect in the rear left shock. Got it replaced under warranty and noise is not heard any more. On the day of drop off (scheduled drop off), there's no line but bunch of people waiting in random locations. Advisers randomly pick a customer to their desk asking "who was here first". A person who came after me was handled prior to my turn. On the day of car pick up, again took forever to talk to an adviser. Once I paid for the brake work, I had to wait for 20 minutes for my car to arrive. The delay they said was due to the car wash even though I called 30 minutes prior to the pick up. Once my car arrived, the car was not completely dried, and when I turned on the ignition, the check engine light came on. Turns out the gas cap was open. Overall, very poor experience and would never recommend Audi SD. Multiple colleagues at Qualcomm seems to agree as well when I shared my experience. More

Renew lease Mario was amazing. Great help. I am always enjoy my experience at this dealership. I will return to the same location once my lease is up Mario was amazing. Great help. I am always enjoy my experience at this dealership. I will return to the same location once my lease is up More

Great Experience Being new to California, passing smog for my Q5 became an issue. Nacho and the team at Audi San Diego helped me with this rask and went beyond my expe Being new to California, passing smog for my Q5 became an issue. Nacho and the team at Audi San Diego helped me with this rask and went beyond my expectation. Keep up the great work! More