Audi San Diego

Sincere appreciation for my needs. I have an older Audi--a 1998 A8--and the team did their best to diagnose the engine warning light. I appreciate the fine work by Nacho and the service I have an older Audi--a 1998 A8--and the team did their best to diagnose the engine warning light. I appreciate the fine work by Nacho and the service team who explained to me that the diagnostic equipment/software does not support the vehicle due to its age, but they shared their ideas on what were the likely causes. They were able to work on the car and address the issue because the light finally reset and stayed "off". Also, Nacho worked hard to find a replacement Audi/OEM window for the driver's side door! I really appreciate the entire team's efforts. More

so disappointing Bought a new car a few months ago and am so displeased with the service department. Manny has been very nice but they are incompetent. The salesman Bought a new car a few months ago and am so displeased with the service department. Manny has been very nice but they are incompetent. The salesman (also very nice) had asked if we wanted both license plates on. This implied that we only needed one but within a few weeks we had a ticket from the police. I called the service department and they said just come in, which I did. WRONG. one needs an appointment so I made one and arranged for a loaner car since its takes a number of hours as the grill needs to be changed. I got to the place at my app't time of 9:30. THERE WERE NO MORE LOANERS. I felt annoyed, asked for the managers name and rescheduled. Called the manager, He didn't call back. My husband called. Wanted to know how to effectively deal with the service department since that's what owning a car is all about. He never called my husband back. We have had Lexus cars for the last 18 yr and the service was ALWAYS good, reliable, consistent. Makes me regret getting an Audi even though I like the car. For such an expensive car, one would hope for better service. I did get my license on! More

Car purchase All good with exception of the finance person. Was annoyed when I asked her questions or for clarification. Only interested in pushing her maintenan All good with exception of the finance person. Was annoyed when I asked her questions or for clarification. Only interested in pushing her maintenance packages More

Always great service. The only issue I had was that I chose that day for service because it was the first day they had a loaner vehicle available. I had to wait approx an The only issue I had was that I chose that day for service because it was the first day they had a loaner vehicle available. I had to wait approx an hour and a half for a loaner car to become available. I understand that they are dependent upon other clients returning cars on time. I do however believe they may need to add to their loaner fleet. I purchased the car at SD Audi and have been extremely satisfied with the sales process and service thus far. More

The best service around! George is the best service guy out there ! Honest and fair pricing, turn around time was exceptional. I will recommend Audi San Diego to everyone! George is the best service guy out there ! Honest and fair pricing, turn around time was exceptional. I will recommend Audi San Diego to everyone! More

Extraordinary Exceeded all expectations. Friendly staff. Knowledgeable in all aspects of car and models especially when it comes to the technology. Would highly rec Exceeded all expectations. Friendly staff. Knowledgeable in all aspects of car and models especially when it comes to the technology. Would highly recommend this dealer to anyone. I will be back. More

Service review Gerald took care of all my issues and concerns in a prompt matter. I highly recommend working with him he goes above and beyond to make sure everythin Gerald took care of all my issues and concerns in a prompt matter. I highly recommend working with him he goes above and beyond to make sure everything is done right. More

Fast and courteous Very helpful and highly experienced staffing and service.took care of my car and all needs possible when turning in the car.they walked me through the Very helpful and highly experienced staffing and service.took care of my car and all needs possible when turning in the car.they walked me through the whole process and made it less painful than what it was. More

Friendly and easy Through the Costco website, we got in touch with Tami Hudson. She was very helpful in searching for cars that matched what we were looking for. She al Through the Costco website, we got in touch with Tami Hudson. She was very helpful in searching for cars that matched what we were looking for. She always called us back with updates like she had promised. I had an overall very positive, stress less buying experience. More

Great service Robert was absolutely wonderful. Professional and patient. We did not feel pressured but rather appreciated and respected. He worked with our concerns Robert was absolutely wonderful. Professional and patient. We did not feel pressured but rather appreciated and respected. He worked with our concerns and budget. He offered assistance after and followed up to make sure we are happy with the purchase and if we have any questions. I would definitely recommend him to anyone else looking for an Audi. Financing part was quite fast and easy. The lady closing our deal very pleasant to work with. I spent more on the car than I was planning, but I’m happy with my new car. More