
Audi San Diego
San Diego, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,758 reviews
Oil change Got a small dent (looks like from another car door) after picking up the car but Damien has been really calming and helpful on getting it situated. Got a small dent (looks like from another car door) after picking up the car but Damien has been really calming and helpful on getting it situated. More
30K maintenance I indicated that I would need a loaner car when I made and appointment online. I also sent an email to the service agent that I made the appointment w I indicated that I would need a loaner car when I made and appointment online. I also sent an email to the service agent that I made the appointment with and got a confirmation that he put a note for my request. But on the service day, my husband was told that they never received a loaner car request from me. Sounds like a communication between the service department and loaner car department needs to be improved. That's a little disappointed. More
45K Maintenance The experience was awesome and George kept the communication open on expectations/timeliness, In addition, ensured I was comfortable and aware of cond The experience was awesome and George kept the communication open on expectations/timeliness, In addition, ensured I was comfortable and aware of condiments etc. The Audi personnel that greets you in the driveway are always exceptionally professional/kind/willing to assist. . More
Not the best first experience I went for my first service for my car and I was asked if I wanted to wait or take a shuttle after I had a whole conversation with the person on the p I went for my first service for my car and I was asked if I wanted to wait or take a shuttle after I had a whole conversation with the person on the phone advising I needed a loaner car because my job requires it. After I reminded them that, I was told by my advisor that he will check on that but that a car is not available right away no matter what. I was under the impression that I made a reservation for a reason, but I guess Audi doesn’t see it that way. Once I get to the car rental window I was told I had no reservation. The guy argued with me I was not on the list and that they didn’t have a car. I was already frustrated and late to work at this point so I think my frustration showed and I explained to the representative that the girl on the phone told me a car would be ready for me but that she was also new and she was trying to make sure to do everything correct. The car loaner representative finally said just sign these papers and took me outside to choose a car after he told me he had no cars left which was clearly a lie. Also the advisor reminded me that the service included a car wash and it seems as though my car was splashed with water and that’s it. Overall, my first service was horrible and it sucks because I bought a maintenance plan from Audi since I thought they were going to be amazing. I am regretting this purchase just a little to be honest. More
This Audi dealership always delivers high quality service Everything about the experience was positive. The only feedback is they were understaffed on the lot personnel and it took too long to get my car aft Everything about the experience was positive. The only feedback is they were understaffed on the lot personnel and it took too long to get my car after I paid. I spoke with service manager about it and he is working on staffing and training. More
Great facility, great communication Audi SD has a nice comfortable waiting area (good selection of snack/beverages), great communication on status of car. Brett is always really helpful Audi SD has a nice comfortable waiting area (good selection of snack/beverages), great communication on status of car. Brett is always really helpful. We appreciate it!! More
Car Service Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I w Attentive, knowledgeable staff who were pleasant to work with. Check in was smooth and timely, thy kept me informed throughout the process. When I went pick up my car, they gave me a good summary on what was done to the car as well as a recommendation on additional work that needs to be performed on the car. Overall a smooth and enjoyable experience! More
Excellent in all respects, Great attention to detail where informed on timely matter of all goings on the A5, the video option you guys have is incredible, jeep up the good work Great attention to detail where informed on timely matter of all goings on the A5, the video option you guys have is incredible, jeep up the good work. More
Excellent service; a little expensive One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years One of my issues was a warning light coming on informing me that the soft top was no secure. I hadn't opened the convertible top in more than 5 years. Your team took care of it but sitting in the driver's seat it the inner panel, above the dashboard, was replaced unevenly and there is a tight fit on one side and a noticeable gap on the other. Little things make a difference. More
Incredible Experience My experience in buying my 2019 Audi A7 was amazing from beginning to end! From the moment I made the inquiry to me visit and then my purchase and pic My experience in buying my 2019 Audi A7 was amazing from beginning to end! From the moment I made the inquiry to me visit and then my purchase and pick-up, EVERY single person was friendly, fair and professional! More