Audi San Diego

Unprofessional. I took my car in due to a loss of pressure in the front tire. I had an appointment same day I called for 3:40. Turns out there are no techs available at that time because they all go pressure in the front tire. I had an appointment same day I called for 3:40. Turns out there are no techs available at that time because they all go home early. No loaners available either. I have had preformed my 20k service at this dealership and had to book 3 months in advance for a loaner. 24 hours later it was diagnosed that I had a puncture in the tread of my tire and they will not patch it because it’s “something they don’t do” but wanted me to buy a tire for $305. I took the wheel to an independent shop and it was determined through a soap test that the puncture was actually through the side wall and it would be $180 to replace. Audi San Diego was also kind enough to suggest I need new rotors after 30k miles for over $1200. Service is awful, and they try to upsell you at every chance they get. Take your business elsewhere. More

Super easy to work with, the vehicle that I liked was ready to go. ready to go. More

Mariano got the car to home for drive testing it was very helpful. The documentation was very smooth and quick. Overall very satisfying experience. helpful. The documentation was very smooth and quick. Overall very satisfying experience. More

As always, George Gushulak and everyone on the team provided excellent service. From the moment I pulled up to walking in the door and being recognized and greeted by George, it's always a pleasant exp provided excellent service. From the moment I pulled up to walking in the door and being recognized and greeted by George, it's always a pleasant experience at the Audi San Diego service department. More

Mariano Gomes was absolutely fantastic!!! My husband and I arrived without an appointment on a Sunday afternoon, and Mariano greeted us in the parking lot as we were getting out of our car. He could not hav I arrived without an appointment on a Sunday afternoon, and Mariano greeted us in the parking lot as we were getting out of our car. He could not have been more helpful, knowledgable, personable, and generous. There was only a single model available with my desired specs on the West Coast, and he had it transported to San Diego the following day. It is far and away the best car I've ever owned, and I will absolutely go to Mariano for all of my future leases. If you are looking for an Audi, I highly recommend Mariano! More

The service department is outstanding and George is the BEST. All my needs were addressed and taken care of with full explanation . I only take my car there since I have owned it. everyone was very polite BEST. All my needs were addressed and taken care of with full explanation . I only take my car there since I have owned it. everyone was very polite and welcoming . More

I bought a 2018 CPO A4, because it went through the "300 point" inspection. I reported a rock chip on the windshield and left thumbweel not working. I was told that I would be scheduled for service for th point" inspection. I reported a rock chip on the windshield and left thumbweel not working. I was told that I would be scheduled for service for them. I also reported finding a USB drive with the previous owner's personal information (home address, email, phone number, etc.). I wanted the service scheduled, so I can return the USB drive. I contacted the sales rep and general manager for a week--no response. So I contacted the previous owner to arrange for me to return the USB drive. I did so on my own time. I reported these issues to Audi USA. Though I have been scheduled for service on the warranty items, I was still not contacted about the concerns I have with how the dealership ignored my diligence to help them improve protecting consumer privacy and making this right. More

Mariano was personable, didn’t pressure you to something you didn’t agree to (from down payment or monthly payment) and listened to your needs. He asked what you are looking for in an Audi and provided a pe you didn’t agree to (from down payment or monthly payment) and listened to your needs. He asked what you are looking for in an Audi and provided a personable experience and explained through the entire process. Highly recommend him and will request Mariano at my next Audi purchase. More

Exceptional service from Damien and his team! Couldn’t have asked for better service. Right from scheduling to getting a loaner and the actual servicing with a perfectly clean car was more than I could as have asked for better service. Right from scheduling to getting a loaner and the actual servicing with a perfectly clean car was more than I could ask for! More

The entire staff is awesome and friendly. George G has been my service advisor for years and always takes great care of my vehicle, communicates effectively and goes above and beyond to make it right! been my service advisor for years and always takes great care of my vehicle, communicates effectively and goes above and beyond to make it right! More