Audi San Diego

New Audi Lease Q5 This was a great experience with Zac, he did not pressure me and was really knowledgeable. I feel like I got a good deal on a great car. He made the This was a great experience with Zac, he did not pressure me and was really knowledgeable. I feel like I got a good deal on a great car. He made the whole process easy and enjoyable. More

Great Leasing Experience! I've been servicing my vehicles at Audi San Diego for the past 10 years and have nothing but great things to say about the service department. I haven I've been servicing my vehicles at Audi San Diego for the past 10 years and have nothing but great things to say about the service department. I haven't always had the same experience with sales in the past but there's some new staff there now that completely changed my opinion. When I buy a car I know exactly what I'm looking for in terms of packages, features, and the deal terms I'm targeting. Pat Springer understood that right away and was a pleasure to work with. He made the process quick and simple without wasting my time. The experience continued through finance where everything was straightforward and totally transparent. Really positive experience overall and I look forward to working with Pat again soon for my wife's car. More

You guys fix my Audi Great You help me out by doing it so fast i was going on a trip and need my car back as soon as possible. You guys DID IT thanks for all you did. You help me out by doing it so fast i was going on a trip and need my car back as soon as possible. You guys DID IT thanks for all you did. More

1st Service was Amazing The team was extremely helpful, prompt and polite. I also appreciate that I can work from the lobby while I wait for services to be completed. The team was extremely helpful, prompt and polite. I also appreciate that I can work from the lobby while I wait for services to be completed. More

Car wash Don’t offer a complimentary car wash if you can’t deliver. When I drove in they were washing and when I left they were washing cars. I was told it was Don’t offer a complimentary car wash if you can’t deliver. When I drove in they were washing and when I left they were washing cars. I was told it wasn’t working and they were sorry. I really dislike lying. More

Jerald made the Difference My "check engine" light popped up on my Audi A6 and so I swung by the dealership on a late Friday afternoon to see if the dealer could take a look at My "check engine" light popped up on my Audi A6 and so I swung by the dealership on a late Friday afternoon to see if the dealer could take a look at it. Having less than satisfactory service in the past, I didn't know what to expect. Then Jerald Camacho (service dept) stepped up. He moved with a sense of urgency, engaged in friendly conversation, and made sure the process was started that day when he could have easily asked me to schedule an appointment and come back in. He immediately took care of everything I needed, fought to get a loaner car for the weekend with a manager, was extremely transparent in what needed to be done, and kept me informed of the entire repair process over a 4 day period with no hiccups. Upon returning the car, my car was "upfront" as requested ready to go and Jerald went the extra mile to make sure this experience was "different" compared to working with previous service reps. It made the difference to me. It's what the "Audi Experience" should always be and my faith has been restored. Thanks Jerald Camacho and Audi Justin D. More

Solid performance from the maintenance team The maintenance team were extremely informative. Very descriptive in the scope of work provided. I received up to date status on repairs required an The maintenance team were extremely informative. Very descriptive in the scope of work provided. I received up to date status on repairs required and length of time need for my vehicle. Only downside was when my vehicle was returned Audi normally provides a courtesy car wash. For the length of time of repair it would have been nice to get a presentable vehicle back. More

Fantastic experience Audi SD was responsive from the moment I contacted them online through post purchase. Tami was my sales contact and she is just wonderful to work with Audi SD was responsive from the moment I contacted them online through post purchase. Tami was my sales contact and she is just wonderful to work with. Patient, bright and energetic. Rosalina was my finance manager. She ensured everything was as clear, concise, and quick as possible. Easy, no pressure- I felt well taken care of. More

Friendly Service Rep I've had several problems over the past year with my new Audi A3 etron and Nacho was always helpful and friendly. He tries to make the customer feel I've had several problems over the past year with my new Audi A3 etron and Nacho was always helpful and friendly. He tries to make the customer feel valued but he is not pushy about getting a perfect review (unlike other competitor European auto service reps). More

Excellent Service from Zac Lemas! I had a great experience with the salesperson, Zac Lemas. I actually visited the showroom 2 times before purchasing my car on the 3rd visit. In my fir I had a great experience with the salesperson, Zac Lemas. I actually visited the showroom 2 times before purchasing my car on the 3rd visit. In my first 2 visits, Zac was always super friendly and knowledgeable. He also made me feel comfortable and never pushy. I tend to run from pushy car salespeople but I always returned to Zac knowing that he would give me the information I needed but also the space and time to think about the purchase on my own. I really appreciated that and his approach. Zac also helped me to set up the car and offered to help with subsequent future visits. I highly recommend Zac if you are thinking to visit and purchase a vehicle from this dealership. More